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Article ID: 937124 - View products that this article applies to.
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This article describes the Microsoft Office Communicator 2005 issues that are fixed in the Communicator 2005 hotfix package that is dated June 29, 2007.
This hotfix package has been replaced by the following hotfix package:
942897 Description of the Communicator 2005 hotfix package: October 19, 2007


Issues that the hotfix package fixes

This hotfix fixes the following issues:
  • 937104 Error message when you send two messages in Communicator 2005: "The following message could not be delivered to all recipients"
  • 937105 Error message when you send an instant message to a contact in Communicator 2005: "The following message could not be delivered to all recipients, possibly because one or more persons are offline
  • 938023 You cannot automatically sign in to Communicator 2005 on a Windows Vista-based computer when the "Automatically open the main window when Communicator starts" check box is not selected in Communicator 2005
  • 937584 Outlook or Word incorrectly displays the presence status of a Communicator 2005 contact
This hotfix package also fixes the following issues:
  • 936351 The conversation history is cluttered and is difficult to read in Communicator 2005 when Communicator 2007 is used to initiate a conversation and when Multiparty IM is used
  • 934581 You see a black screen or a still video image after a video works briefly in Communicator 2005
  • 935868 Information for users is incorrectly displayed in Office Communicator 2005
  • 936352 A Communicator 2007 user cannot add a video to an audio call that is between a Communicator 2007 client and a Communicator 2005 client
  • 932548 A custom help option that uses a fully qualified domain name does not work in Communicator 2005
  • 932550 An access violation error may occur when you try to exit Communicator 2005
  • 923829 Error message when you try to use Communicator 2005 to log on to Live Communications Server 2005: "Signing in to SIP failed"
  • 925710 Communicator 2005 does not start on a Windows 2000-based computer
  • 923636 Communicator 2005 contact list may incorrectly list a contact as "Status unknown"
  • 905158 Your telephone calls are not forwarded after you sign in to Communicator 2005
  • 905159 Some of the audio control buttons are missing when you resize the Conversation dialog box to its minimum size in Communicator 2005
  • 905160 A contact cannot be found in Communicator 2005
  • 909087 A short delay is experienced before music or a voice message is heard in Communicator 2005
  • 910790 Advanced VoIP calling features are unavailable in Office Communicator 2005
  • 911976 The status indicator may incorrectly display the Away status for your presence status in Communicator 2005
  • 913282 Communicator 2005 may quit unexpectedly when it tries to retrieve the free/busy information from an Outlook calendar
  • 913283 You can use a copy-and-paste operation to transfer the contents of a file when a policy that disables file transfers is applied to a computer that is running Communicator 2005
  • 915585 Internet Explorer unexpectedly closes when you refresh a Web page
  • 920917 A telephone number may contain a clock icon instead of the number zero in Communicator 2005
  • 921113 Error message when you try to shut down Windows: "End Program-WMS Idle"
  • 922479 You experience poor video quality in Communicator 2005 running through a multipoint control unit
  • 922505 Communicator 2005 responds to invitations to conversations with a "Busy" reply
  • 922544 Communicator 2005 stops responding during a video conversation with Communicator 2007
  • 915571 You cannot use Communicator 2005 to participate in a video conversation with Communicator 2007
  • 925399 The font in Communicator 2005 dialog boxes is very large if you install the Multilingual User Interface Pack for Communicator 2005

More information

Hotfix information

The following file is available for download from the Microsoft Download Center:
Collapse this imageExpand this image
Download the Communicator.msp package now.

Release Date: June 15, 2007

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.


One of the following operating systems must be installed on the computer before you apply this hotfix:
  • Windows Vista
  • Microsoft Windows XP Professional Service Pack 2 (SP2) or Microsoft Windows XP Home Edition SP2
    For more information about how to obtain Windows XP SP2, click the following article number to view the article in the Microsoft Knowledge Base:
    322389 How to obtain the latest Windows XP service pack
  • Microsoft Windows 2000 Professional SP4
    For more informationabout how to obtain Windows 2000 SP4, click the following article number to view the article in the Microsoft Knowledge Base:
    260910 How to obtain the latest Windows 2000 service pack
  • Microsoft Windows Server 2003 SP1
    For more informationabout how to obtain Windows Server 2003 SP1, click the following article number to view the article in the Microsoft Knowledge Base:
    889100 How to obtain the latest service pack for Windows Server 2003

Restart information

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix is not replaced by any later hotfix.

Registry information

To use one of the hotfixes in this package, you must either create a registry key or modify a registry key.

File information

This hotfix may not contain all the files that you must have to fully update a product to the latest build. This hotfix contains only the files that you must have to correct the issues that are listed in this article.

The English version of this hotfix uses a Microsoft Windows Installer package to install the hotfix. The dates and the times for these files are listed in Coordinated Universal Time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Download information
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
When you apply the hotfix, make sure that the REINSTALL=ALL switch and the REINSTALLMODE=vomus switch are set according to the following example:
Msiexec /P Communicator.msp REINSTALL=ALL REINSTALLMODE=vomus
This procedure helps make sure that the hotfix is applied correctly across all supported operating systems.

Additional notes
  • For more information about how to install this hotfix, see the Readme.txt file that is included in the hotfix package.
  • For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
    824684 Description of the standard terminology that is used to describe Microsoft software updates


Article ID: 937124 - Last Review: January 16, 2015 - Revision: 4.0
Applies to
  • Microsoft Office Communicator 2005
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