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The Remote Desktop Connection disconnects when you try to print to a Windows Server 2008-based terminal server
| Article ID | : | 954400 |
| Last Review | : | July 1, 2008 |
| Revision | : | 1.0 |
SYMPTOMS
When you try to print from a Terminal Server client to a Windows Server 2008-based terminal server by using the Remote Desktop Connection, the Remote Desktop Connection is disconnected.
This problem occurs if the number of forms in the server properties of the printer is more than 160 forms.
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CAUSE
This issue occurs because buffer operation in the Terminal Server client constrains the number of forms to fewer than 160 forms.
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RESOLUTION
To resolve this issue, configure the number of forms in the server properties of the printer to fewer than 160 forms.
| 1. | Click Start, and then click Control Panel. |
| 2. | Double-click Printers, and then click Server Properties.
|
| 3. | In the Print Server Properties dialog box, select the form that you want to delete on the Forms tab, and then click Delete.
|
| 4. | Repeat step 3 until the total number of forms becomes fewer than 160 forms.
|
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APPLIES TO
| • | Windows Server 2008 Datacenter without Hyper-V |
| • | Windows Server 2008 Enterprise without Hyper-V |
| • | Windows Server 2008 for Itanium-Based Systems |
| • | Windows Server 2008 Standard without Hyper-V |
| • | Windows Server 2008 Datacenter |
| • | Windows Server 2008 Enterprise |
| • | Windows Server 2008 Standard |
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