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You experience issues after you install Windows Server 2008 Hyper-V Integration Services on a Vista Home Premium virtual machine or a Vista Home Basic virtual machine
| Article ID | : | 954283 |
| Last Review | : | June 27, 2008 |
| Revision | : | 1.0 |
SYMPTOMS
Consider the following scenario:
| • |
You have a Microsoft Windows Server 2008-based computer that has Hyper-V installed.
|
| • | You are running a Windows Vista Home Basic or a Windows Vista Home Premium virtual machine on the computer. |
| • | You install Hyper-V Integration Services on the virtual machine. |
In this scenario, you experience the following issues:
| • | Mouse integration does not work correctly. |
| • | An "Unknown device" is listed in Device Manager. A yellow circle with a black exclamation point on it appears next to the "Unknown device." |
These issues occur even though you receive a message that states that the services are installed correctly at the end of the Integration Services Setup.
Additionally, you receive the following error message if you reinstall the Integration Services:
An error has occurred: One of the update processes has returned error code 1.
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CAUSE
These issues occur because Hyper-V Integration Services are not supported on Windows Server 2008-based computers that are running Windows Vista Home Basic or Windows Vista Home Premium virtual machines.
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MORE INFORMATION
For more information about a list of guest operating systems that support Integration Services, click the following article number to view the article in the Microsoft Knowledge Base:
954958 (http://kbalertz.com/Feedback.aspx?kbNumber=954958/)
Guest operating systems that are supported on a Hyper-V virtual machine host
For more information about Hyper-V technology, visit the following Microsoft Web site:
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APPLIES TO
| • | Windows Server 2008 Enterprise |
| • | Windows Server 2008 Standard |
| • | Windows Server 2008 Datacenter |
| • | Windows Server 2008 for Itanium-Based Systems |
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