A dedicated Microsoft Windows Server 2003-based printer server is heavily loaded with more than 1000 printer queues and redirected printers. After several weeks, a memory leak occurs in the
Gadd paged pool tag. Additionally, the Csrss.exe process uses more memory than expected.
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This problem occurs if you print documents that use font linking.
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Hotfix information
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:
Note The "Hotfix download available" section and the online request forms display the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
Prerequisites
No prerequisites required.
Restart requirement
You must restart your computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time item in Control Panel.
Wndows Server 2003 Itanium-based version
| File name | File version | File size | Date | Time | Platform |
|---|
| Win32k.sys | 5.2.3790.242 | 4,958,208 | 16-Dec-2004 | 06:31 | IA-64 |
Windows Server 2003 x86-based version
| File name | File version | File size | Date | Time | Platform |
|---|
| Win32k.sys | 5.2.3790.242 | 1,815,040 | 16-Dec-2004 | 07:42 | x86 |
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Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
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For more information about the standard terminology that is used to describe Microsoft software updates, click the following article number to view the article in the Microsoft Knowledge Base:
824684 (http://kbalertz.com/Feedback.aspx?kbNumber=824684/)
Description of the standard terminology that is used to describe Microsoft software updates
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