var kba = new KBAlertz { "Launch Date" = "October 30th, 2013" }

Article ID: 249247
This article was previously published under Q249247
NOTE: The information in this article applies to the Brazilian, Danish, Dutch, Finnish, French, Portuguese, Norwegian, Swedish, and Spanish version%3 of Office 97.

Symptoms

When you apply the Office 97 SR-2 patch, Sr2bof97.exe, to Microsoft Office 97 Service Release 1 (SR-1), Microsoft Excel, Microsoft Word, and Microsoft PowerPoint are not updated.

Cause

This problem occurs when the following conditions are both true:
  • You are using one of the following localized versions of Microsoft Office:
    • Brazilian
    • Danish
    • Dutch
    • Finnish
    • French
    • Portuguese (Portugal)
    • Norwegian
    • Swedish
    • Spanish
  • Every program was installed in a separate folder. For example, Microsoft Excel was installed in C:\Program Files\Microsoft Office\Excel instead of the default C:\Program Files\Microsoft Office\Office.

Resolution

A new version of the Sr2bof97.exe file is available in the following location for the languages listed in the "Cause" section of this article:
Office 97 Service Release 2b (SR-2b) Download Information
The updated Sr2bof97.exe file will have the following file attributes or later:
   Language    Date          Size       File name
   --------------------------------------------------
   Brazilian   12/19/1999    22949008   Sr2bof97.exe
   Danish      12/19/1999    22985376   Sr2bof97.exe
   Dutch       12/19/1999    23575184   Sr2bof97.exe
   Finnish     12/19/1999    22961296   Sr2bof97.exe
   French      12/19/1999    23398032   Sr2bof97.exe
   Portuguese  12/20/1999    22961312   Sr2bof97.exe
   Norwegian   12/20/1999    22969480   Sr2bof97.exe
   Swedish     12/20/1999    24018576   Sr2bof97.exe
   Spanish     12/20/1999    23974032   Sr2bof97.exe
				
NOTE: In the file attributes listed earlier Portuguese refers to Portuguese (Portugal).

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Properties

Article ID: 249247 - Last Review: May 28, 2013 - Revision: 4.0
Keywords: 
kbdownload kbbug kbfix kbqfe KB249247
Retired KB Content Disclaimer
This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.