Microsoft Knowledge Base Article
This article contents is Microsoft Copyrighted material.
©2005-©2007 Microsoft Corporation. All rights reserved. Terms
of Use |
Error message when you try to install an update for 2007 Office programs or Windows SharePoint Services 3.0 if the Windows system drive has insufficient free disk space: "The installation of this package failed"
try to install an update for 2007 Office programs or for Windows SharePoint
Services 3.0 on a computer that has insufficient free
disk space on the Windows system drive. In this scenario, the upgrade fails,
and you receive the following error message:
installation of this package failed.
Â For example, this problem occurs when you install the 2007 Microsoft Office suites SP1, the 2007 Microsoft Office suites SP2, or the 2007 Microsoft Office suites SP3 on the Windows system drive, and the Windows System drive has less than 500 megabytes (MB) of free disk space.
When you install
an update, the package extracts the files to the
%SystemDrive%\Temp folder. For
example, for the
2007 Microsoft Office suite service pack, the extracted files use about 300
MB of disk space. Additionally, Windows Installer caches two copies of
the extracted files on the Windows system drive during the installation.
Therefore, if you download the package to the Windows system drive, the Windows
system drive requires more free space to run the package.
Microsoft Self-Extractor packages only verify that the
Windows system drive has sufficient free disk space for the extracted files.
Microsoft Self-Extractor packages do not verify the other disk space
requirements for the installation.
To resolve this problem, make sure that you have sufficient
free disk space on the Windows system drive before you run the
update. The actual amount of free disk space depends
on the size of update that the package installs. Typically, the free disk space
that is required to run a Microsoft Self-Extractor package is five or six times
the size of the package.
We recommend that you move the package to
another drive. Then, run the package to start the installation.
update, the Windows system drive must have at least
1.1 gigabytes (GB) of free disk space on a Windows XP-based
computer. On a Windows Vista-based computer, the Windows system drive must have
at least 1.75 GB of free disk space. For the best performance when you install an
update , we recommend that the Windows system drive
have at least 3 GB of free disk space.
has confirmed that this is a problem in the Microsoft products that are listed
in the "Applies to" section.
For more information about the command-line switches
of a Microsoft Self-Extractor package, click the following article number to
view the article in the Microsoft Knowledge Base:
Description of the command-line switches that are supported by a software installation package, an update package, or a hotfix package that was created by using Microsoft Self-Extractor
Article ID: 943589 - Last Review: March 15, 2012 - Revision: 3.0
- Microsoft Office Basic 2007
- Microsoft Office Enterprise 2007
- Microsoft Office Home and Student 2007
- Microsoft Office Professional 2007
- Microsoft Office Professional Plus 2007
- Microsoft Office Small Business 2007
- Microsoft Office Standard 2007
- Microsoft Office Ultimate 2007
- 2007 Microsoft Office Suite Service Pack 3
|kbexpertiseinter kbexpertisebeginner kbtshoot kbprb KB943589|
Community Feedback System
Very often, it takes hours to solve a problem. Very often, you've looked high
and low, and have tried a lot of solutions. When you finally found it, chances
are, it was because someone else helped you. Here's your chance to give back.
Use our community feedback tool to let others know what worked for you and what
Please also understand that the community feedback system is not warranted to be
correct, it's simply a system that we've built to let people try and help each
other. If something in a feedback response doesn't make sense to you, or you're
not comfortable making changes that the feedback talks about (like registry
edits), please consult a professional.
Thank you for using kbAlertz.com Feedback System.
-- Scott Cate