How to Download and Install the UpdateIMPORTANT
: To install the Outlook 2002 Update: January 22, 2003 that is
described in this article, your version of Microsoft Windows Installer must be
2.0 or later. For additional information about this requirement, see the
"Windows Installer 2.0 Update Requirements" section of this article.
: Before you install the client update, you must have Microsoft
Office XP Service Pack 2 (SP-2) installed.
For additional information about how to install
Office XP SP-2, click the article number below to view the article in the
Microsoft Knowledge Base:
OFFXP: Overview of the Office XP Service Pack 2
If you installed Microsoft Outlook from a CD-ROM,
you have the following two options:
- Use the Office Product Updates Web site to automatically
install all the latest updates that includes all the available service packs
and public updates.
- Follow these steps in this article to install only the
Outlook 2002 Update: January 22, 2003.
: Microsoft recommends that you install the client update by using
the Office Product Updates Web site. The Office Product Updates Web site
detects your particular installation of Microsoft Office and prompts you to
install exactly what you must have to make sure that your Office installation
is completely up-to-date.
Office Product Updates Web Site
To have the Office Product Updates Web site detect the required
updates, you must install it on your computer. For more information about how
to install the Office Product Updates Web site, visit the following Microsoft
After detection is complete, you receive a list of recommended
updates for your approval. Click Start Installation
complete the process.
Install Only the Outlook 2002 Update: January 22, 2003
Follow these steps to download and install the client update:
- Visit the following Microsoft Web site:
- Click Save to save the Olk1006.exe file to the selected folder.
- In Windows Explorer, double-click Olk1006.exe.
- Click Yes if you receive a prompt to install the update.
- Click Yes to accept the License Agreement.
- Insert your Office CD-ROM if prompted to do so, and then
- When you receive a message that indicates the installation
was successful, click OK.
: After you install the update, you cannot remove it. To return to
an installation before the update was installed, you must remove Microsoft
Office XP completely, and then install it again from the original CD.
For more information about the client update, visit the following
Microsoft Web site:
: Before you install the administrative update by using the steps
in this article, verify that your administrative installation point has
Microsoft Office XP Service Pack 1 or Office XP SP-2 installed.For additional information about how to
obtain the latest Office XP Service Pack, click the article number below to
view the article in the Microsoft Knowledge Base:
OFFXP: How to Obtain the Latest Office XP Service Pack
If you installed Microsoft Outlook 2002 from a
server location, the server administrator must update the server location with
the administrative public update and deploy that update to your
If you are the server administrator, follow these steps to
download the administrative update:
- To download the Client Update to your desktop, visit the
following Microsoft Web site:
- In Windows Explorer, double-click Olk1006a.exe.
- Click Yes to accept the License Agreement.
- In the Please type the location where you want to
place the extracted files box, type
C:\Olk1006a, and then click OK.
- Click Yes when you are prompted to create the folder.
- If you are familiar with the procedure for updating your
administrative installation, click Start, click Run, and then type the following command in the Open box
msiexec /a Admin Path\MSI File /p C:\Olk1006a\MSP File SHORTFILENAMES=TRUE where Admin Path is the path of your
administrative installation point for your Office product (for example,
where MSI File is the
.msi database package for the Office product (for example, ProPlus.msi),
where MSP File is the name of the
public administrative installation update (for example, the Outlookff.msp
- To deploy the update on the client workstations, click Start, click Run, and then type the following command in the Open box
msiexec /i Admin Path\MSI File REINSTALL=Feature List REINSTALLMODE=vomu where Admin Path is the path of your
administrative installation point for Office XP (for example, C:\OfficeXP),
where MSI File is the MSI database
package for the Office XP product (for example, ProPlus.msi), and
where Feature List is the list of feature names
(case sensitive) that have to be reinstalled for the update. To install all
features, you can use REINSTALL=ALL or you can use the following features:
NOTE: You can add /qb+ to the previous command
lines to avoid the requirement for any user interaction and avoid receiving any
installation dialog box or End User License Agreement dialog boxes.
For additional information
about how to update your administrative installation and deploy to client
workstations, click the article number below to view the article in the
Microsoft Knowledge Base:
OFFXP: How to Install a Public Update to an Administrative Installation
This article contains standard instructions for
installing an administrative public update.
Or, you can see the
following article in the Microsoft Office XP Resource Kit:
How to Determine Whether the Update Is Installed
The Outlook 2002 Update: January 22, 2003 contains updated
versions of the following files:
File name Version
To determine whether the Outlook 2002 Update: January 22, 2003 is
installed, start Microsoft Outlook, and then click About Microsoft
on the Help
menu. The product version is 10.4712.4219
if the update is installed.
For additional information about how to check the version
of Office XP, click the article number below to view the article in the
Microsoft Knowledge Base:
HOW TO: Check the Version of Office XP
: If Outlook 2002 Update: January 22, 2003 is already installed on
your computer, you receive the following message when you try to install the
This update has already been applied or is
included in an update that has already been applied.
Windows Installer 2.0 Update Requirements
The installation of the Outlook 2002 Update: January 22, 2003
requires that your version of Microsoft Windows Installer be 2.0 or later.
Microsoft Windows 2000 Service Pack 3 (SP-3) and Microsoft Windows XP include
this version of the Windows Installer. To install the latest version of the
Windows Installer, visit one of the following Microsoft Web sites:
Issues Fixed by the Update
The Outlook 2002 Update: January 22, 2003 fixes the issues
described in the following Microsoft Knowledge Base articles.
OL2002: Location field not populated when scheduling resource account
OL2002: You Cannot Use the Quick Key Search in a Large Shared Inbox Folder
OL2002: The Mso.dll File Stops Responding When You Switch Between Custom Form Messages
The update fixes the following issues that were previously
not documented in the Microsoft Knowledge Base.
OL2002: Delegate User Who Has Full Mailbox Access Permission Cannot Recall a Message
You cannot recall a message sent by another user whose account
you are a delegate of even thought you have full permissions in the user's
OL2002: Encrypted Messages with HTML Bodies and V1Exchange Server Security Are Not Encrypted
When you encrypt HTML messages by using a V1 Exchange Server
Security certificate issued by the Microsoft Exchange Key Management Service
(KMS), it is possible for some messages to remain unencrypted.
OL2002: Space From IMAP User Name Is Stripped After You Configure an Internet Message Access Protocol (IMAP) Account
If you type a user name with a space in it when you set up an
IMAP account, the space is removed. For example if you type "John Smith,"
(without the quotation marks) the user name appears as "JohnSmith."
OL2002: Invalid Client-Side Only Rule Causes Outlook to Stop Responding
An invalid client-side only rule that points to a non-existent
Microsoft Exchange server can cause Outlook to stop responding (hang). Outlook
stops responding after it first starts, and also stops responding when the
dialog box appears. In both cases, the condition
is temporary, and the client eventually continues.
OL2002: Outlook Stops Responding When You Use Forms with Calc Fields and Data
Access Objects (DAO)
Outlook may stop responding (hang) when you use forms in Outlook
that use DAO in vbscript and then access another form that uses a formula
OL2002: Contact Links That Are Created by Resolving the Contact from a Public Folder Cannot Be Retrieved Programmatically
If you click the Contacts
button at the bottom of
a message that supports contact linking to create a contact link in a message,
and if the contact that you select is in a Contact folder that is in a Public
folder, you may not be able to retrieve the contact information in the contact
link programmatically if Outlook is not running.
OL2002: Reminders May Not Appear As Expected
If You Are Using Terminal Services or Have
Adjusted the Security in the Registry
Reminders may not fire reliably in one of the following
- In environments that use multiple Windows Terminal Server
computers that are clustered with Network Load Balancing,
- In environments that were not Windows Terminal Server and
the servers were connected using a Network Load Balancing method that was not
Windows Network Load Balancing,
- When the First-Run registry key that is stored in the HKLM is not permitted to be
updated by the user signing on to that computer.
OL2002: Korean: Extra English Is Added When You Use the Korean Global Input Method Editor (IME) to Modify an Entry in Grid View of Outlook
If you add Korean Double Byte Character Sets (DBCS) characters in
the grid view of the Contacts list and tab in a numeric field in the Korean
version of Outlook 2002, for example in the Telephone
field, English "garbage" characters may be added to the
OL2002: Cannot Set Memo As the Default Print Style When You Print From an IMAP Folder
When you print from an IMAP Inbox, Outlook uses the Table Style.
When you print from a Personal Folders (.pst) file or a Microsoft Exchange
Inbox, Outlook uses the Memo Style.
OL2002: Meeting Requests Are Saved to the Wrong Personal Folders Calendar
When you set your personal folder (.pst) file as the default
delivery point, and then change the delivery point to be your Exchange Server
mailbox, if you accept a meeting request that is forwarded to your .pst file,
the resulting meeting shows up in the .pst Calendar, not in the default store.
This update was first included in Microsoft Office XP Service Pack 3.
For additional information about the latest service pack for Office XP, click the following article number to view the article in the Microsoft Knowledge Base:
How to obtain the latest Office XP Service Pack