The Windows 2000 DNS Server service may stop working without
generating any error messages. An analysis of the user dump file indicates that
Dns.exe stopped working because of a stack overflow.
Service Pack Information
To resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
How to Obtain the Latest Windows 2000 Service Pack
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix. Note
If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note
The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language. The English version of
this fix has the file attributes (or later) that are listed in the following
table. The dates and times for these files are listed in coordinated universal
time (UTC). When you view the file information, it is converted to local time.
To find the difference between UTC and local time, use the Time
tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
06-Nov-2002 15:41 5.0.2195.6117 325,904 Dns.exe
In some cases, you may be able to work around this problem
by checking the NS glue records on each zone and delegation. Make sure that IP
addresses for NS records exist and are correct (use the Name
tab in the zone properties).
has confirmed that this is a problem in the Microsoft products that are listed
at the beginning of this article.
This problem was first corrected in Microsoft Windows 2000 Service Pack 4.
For additional information about how
to obtain a hotfix for Windows 2000 Datacenter Server, click the article number
below to view the article in the Microsoft Knowledge Base:
The Datacenter Program and Windows 2000 Datacenter Server Product
Article ID: 329023 - Last Review: October 27, 2006 - Revision: 2.5
- Microsoft Windows 2000 Server SP1
- Microsoft Windows 2000 Server SP2
- Microsoft Windows 2000 Service Pack 3
- Microsoft Windows 2000 Advanced Server SP1
- Microsoft Windows 2000 Advanced Server SP2
- Microsoft Windows 2000 Advanced Server SP3
|kbautohotfix kbhotfixserver kbqfe kbdirservices kbwin2ksp4fix kbbug kbfix kbwin2000presp4fix KB329023|