Microsoft Knowledge Base Article
This article contents is Microsoft Copyrighted material.
©2005-©2007 Microsoft Corporation. All rights reserved.
Terms
of Use |
Trademarks
Article ID: 978015 - Last Review: February 9, 2010 - Revision: 2.0
You cannot enable the Exchange Server 2007 mailbox of a copied user account when the server on which the template user account was located does not exist
When you copy a mail-enabled user account in a Microsoft Exchange Server 2007 environment, the value of the
msExchHomeServerName attribute of the user account is copied. If the server on which this user account was located no longer exists, and then you try to enable the mailbox of the copied user by using the
Enable-MailUser command, you receive the following error message:
Enable-MailUser : A proxy generator DLL on server <server name> could not be found or failed to initialize. Proxy addresses for the current recipient cannot be calculated. Please ensure that all the proxy address generator DLLs have been installed on the target server.
If the
"Attribute is copied when duplicating a user" check box is selected in the Active Directory schema, the
msExchHomeServerName attribute on the user account is preserved during the copy operation. However, when Exchange Server 2007 finds that this attribute is already populated with the value of a server name that no longer exist, the problem that is described in the “Symptoms†section occurs.
To resolve this problem, follow these steps:
- Click Start, click run, and then type regsvr32 schmmgmt.dll to make the Active Directory Schema console available.
- Click Start, click run, and then type mmc.exe to start Microsoft Management Console.
- On the Console menu, click Add/Remove Snap-in, click Add, and then click Active Directory Schema. Click Add, click Close, and then click OK.
- Navigate to Attributes, and then find the msExchHomeServerName attribute.
- Right-click the msExchHomeServerName attribute, click Properties, and then click to clear the "Attribute is copied when duplicating a user" check box.
Now, the
msExchHomeServerName attribute is not copied. Therefore, Exchange Server 2007 will successfully to enable the mailboxes of the copied users.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
APPLIES TO
- Microsoft Exchange Server 2007 Service Pack 2, when used with:
- Microsoft Exchange Server 2007 Standard Edition
- Microsoft Exchange Server 2007 Enterprise Edition
| kbtshoot kbprb kbsurveynew kbexpertiseinter KB978015 |
Community Feedback System
Very often, it takes hours to solve a problem. Very often, you've looked high
and low, and have tried a lot of solutions. When you finally found it, chances
are, it was because someone else helped you. Here's your chance to give back.
Use our community feedback tool to let others know what worked for you and what
didn't.
Please also understand that the community feedback system is not warranted to be
correct, it's simply a system that we've built to let people try and help each
other. If something in a feedback response doesn't make sense to you, or you're
not comfortable making changes that the feedback talks about (like registry
edits), please consult a professional.
Thank you for using kbAlertz.com Feedback System.
-- Scott Cate
Be the first to leave feedback, to help others about this knowledge base
article.
(Optional) Name
(Optional)
Public URL Or Email
Comments
No
HTML -- Text Only Please