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KBAlertz.com: The Getenginefiles.exe process in Forefront Security for SharePoint may stop responding, and this generates a Dr. Watson crash that references Bucket ID 454637394

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Microsoft Knowledge Base Article

This article contents is Microsoft Copyrighted material.
©2005-©2007 Microsoft Corporation. All rights reserved. Terms of Use | Trademarks




Article ID: 957752 - Last Review: October 20, 2008 - Revision: 1.0

The Getenginefiles.exe process in Forefront Security for SharePoint may stop responding, and this generates a Dr. Watson crash that references Bucket ID 454637394

SYMPTOMS

On a system that has Forefront Security for SharePoint installed, the Getenginefiles.exe process may stop responding. Additionally, a Dr. Watson crash that references Bucket ID 454637394 is generated. In this scenario, Forefront Security for SharePoint cannot receive scan engine updates.

RESOLUTION

To resolve this problem, install the Hotfix Rollup 1 for Microsoft Forefront Security for SharePoint Service Pack 2 that is discussed in Microsoft Knowledge Base article 955982.

Note Forefront Server Security for SharePoint Service Pack 2 must be installed before you install Hotfix Rollup 1 for Forefront Server Security for SharePoint Service Pack 2.

For more information, click the following article number to view the article in the Microsoft Knowledge Base:
955982  (http://kbalertz.com/Feedback.aspx?kbNumber=955982/ ) Description of Hotfix Rollup 1 for Forefront Security for SharePoint with Service Pack 2

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

To download Forefront Server Security for SharePoint Service Pack 2, visit the following Microsoft Download Center Web site:
http://www.microsoft.com/downloads/details.aspx?FamilyID=e06453b8-b2dd-4177-969c-2f89aa841e11 (http://www.microsoft.com/downloads/details.aspx?FamilyID=e06453b8-b2dd-4177-969c-2f89aa841e11)

APPLIES TO
  • Microsoft Forefront Security for SharePoint
  • Microsoft Forefront Security for SharePoint Service Pack 1
  • Microsoft Forefront Security for SharePoint Service Pack 2
Keywords: 
kbtshoot kbexpertiseinter KB957752
       

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