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Article ID: 955201 - Last Review: October 3, 2008 - Revision: 1.0
Error message when you view the "Log to offline.log" action on an Application Center 2000 controller: "Action failed 0x80041001"
When you use the Health Monitor feature on a Microsoft Application Center 2000 controller, you notice that a Critical condition is displayed for the "Log to offline.log" action. When you view this action, you receive the following error message:
Error: Action failed 0x80041001
General Failure
You may also notice an error message that resembles the following message in the Wbemess.log file:
Unable to
open log file \offline.log, [0x5]
By default, the Wbemess.log file is located in the System32\WBEM\Log folder.
This problem may occur if the System account does not have Full Control permissions to the file system.
To resolve this problem, verify that the System account has Full Control permissions to the file system, such as drive C.
To verify that the System account has Full Control permissions to drive C on a computer that is running Windows Server 2003, follow these steps:
- Click Start, click Run, type explorer.exe, and then press ENTER.
- Click My Computer.
- Right-click drive C, and then click Sharing and Security.
- On the Security tab, click SYSTEM. Verify that the System account has Full Control permissions.
For more information about Application Center 2000, visit the following Microsoft Web site:
APPLIES TO
- Microsoft Application Center 2000 Standard Edition
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