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Article ID: 955200 - Last Review: October 3, 2008 - Revision: 1.0
Error message when the Application Center 2000 CLB service does not start: "Failed to obtain catalog data. %1%0"
The Microsoft Application Center 2000 Component Load Balancing (CLB) service does not start. Additionally, you receive an event error message that resembles the following in the Application log:
Event ID: 4099
Source: CLBService
Type: Error
Description:
Failed to obtain catalog data. %1%0
This event error message means that the COM+ CLB service received an error when it tried to retrieve information from the COM+ catalog. This event error message can be found on the COM+ routing server. Because of this, the COM+ CLB service will stop and might become corrupted. CLB will fail for all CLB-enabled components until this problem is resolved.
Note This problem can occur even if CLB is not used. By default, the CLB service is running in a typical Application Center 2000 Web cluster.
To resolve this problem, use the ACComPlusVerify tool to find and remove the invalid component. To do this, follow these steps:
- Run the following command.
You can also run the following command to keep a reference to the invalid components.
ACComPlusVerify -v > ACComPlusOutput.txt
- Run the following command to remove the components.
- Run the following command again to confirm that there are no longer any invalid components.
- Restart the CLB service.
For more information about how to use the ACComPlusVerify tool, click the following article number to view the article in the Microsoft Knowledge Base:
299309Â
(http://kbalertz.com/Feedback.aspx?kbNumber=299309/
)
How to use the ACComPlusVerify tool
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
APPLIES TO
- Microsoft Application Center 2000 Standard Edition
| kbtshoot kbpubtypekc kberrmsg kbprb KB955200 |
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