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Error message when you try to enable the multiuser functionality in Microsoft Office Accounting: "There was an error executing the requested operation"
| Article ID | : | 953577 |
| Last Review | : | June 9, 2008 |
| Revision | : | 1.0 |
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SYMPTOMS
When you try to enable the multiuser functionality in Microsoft Office Accounting, you receive the following message:
There was an error executing the requested operation.
This problem occurs in the following products:
| • | Microsoft Office Accounting Professional 2008 |
| • |
Microsoft Office Accounting Express 2008 |
| • |
Microsoft Office Accounting Professional 2007
|
| • | Microsoft Office Accounting Express 2007
|
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CAUSE
This problem occurs because the Application log in the Event Viewer is full. Therefore, the informational messages cannot be logged when you enable the multiuser functionality.
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RESOLUTION
To resolve this issue, use one of the following methods.
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Method 1
Change the settings of the Application log in the Event Viewer to enable the
Overwrite events as needed feature. To do this, follow these steps:
| 1. | Click Start, click Run, type eventvwr, and then click OK. |
| 2. |
In the Event Viewer dialog box, right-click Application, and then click Properties.
|
| 3. | In the Application Properties dialog box, click Overwrite events as needed in the Log size pane, and then click Apply. |
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Method 2
Clear the contents of the Application log. To do this, follow these steps:
| 1. | Click Start, click Run, type eventvwr, and then click OK. |
| 2. |
In the Event Viewer dialog box, right-click Application, and then click Clear all Events.
You receive the following message:
Do you want to save "Application" before clearing it? |
| 3. | Click Yes if you want to save the log. Click No if you want to permanently delete the current log.
|
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APPLIES TO
| • | Microsoft Office Accounting Professional 2008 |
| • | Microsoft Office Accounting Express 2008 |
| • | Microsoft Office Accounting Professional 2007 |
| • | Microsoft Office Accounting Express 2007 |
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| kberrmsg kbexpertisebeginner kbtshoot kbmbsmigrate kbprb KB953577 |
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