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Article ID: 953574 - Last Review: June 2, 2008 - Revision: 1.0
Error message when you print a document in Accounting Professional or in Accounting Express: "The remote procedure call failed. (Exception from HRESULT: 0x800706BE)"
SYMPTOMS
When you print a document in Microsoft Office Accounting Professional or in Microsoft Office Accounting Express, you receive the following error message:
The following error occurred: The remote procedure call failed. (Exception from HRESULT: 0x800706BE)
CAUSE
This problem may occur because of a conflict with an add-in that is enabled in Microsoft Office Word 2007. For example, this problem may occur if ACT! by Sage Software is enabled in Word 2007.
RESOLUTION
To resolve this problem, follow these steps:
- Start Word 2007.
- Click the Microsoft Office Button
Collapse this imageExpand this image
- Click Add-Ins, click COM Add-ins in the Manage list, and then click Go.
- Click to clear the check box for the add-in that causes the problem. For example, click to clear the ACT! check box.
- Click OK.
- Exit Word 2007.
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.
APPLIES TO
- Microsoft Office Accounting Professional 2008
- Microsoft Office Accounting Express 2008
- Microsoft Office Accounting Professional 2007
- Microsoft Office Accounting Express 2007
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