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Error message when you try to browse the SharePoint Web site after you perform an in-place upgrade from SharePoint Portal Server 2003 to SharePoint Server 2007: "Unable to get global configuration data"
| Article ID | : | 953129 |
| Last Review | : | June 16, 2008 |
| Revision | : | 1.0 |
SYMPTOMS
When you try to browse the default SharePoint Web site, you receive the following error message in Microsoft Office SharePoint Server 2007:
Unable to get global configuration data
This issue occurs after you perform an in-place upgrade from Microsoft Office SharePoint Portal Server 2003 to SharePoint Server 2007.
Additionally, the following message is logged in the Upgrade log file:
Requested registry access is not allowed.
Note By default, the Upgrade.log file is located in the C:\Program Files\Common Files\Microsoft Shared\Web server extensions\12\Logs folder.
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CAUSE
This problem occurs when the user account that is used to perform the upgrade has insufficient user rights.
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RESOLUTION
To resolve this problem, run the
stsadm command on the SharePoint Server computer. To do this, follow these steps:
| 1. | Make sure that the user account meets the following requirements:| • | The account includes the dbcreator and securityadmin roles on the SQL server. | | • | The account includes the db_owner role of the SharePoint databases and is the local Administrator on the SharePoint Server computer. |
|
| 2. | At a command prompt, type the following command, and then press ENTER: stsadm -o upgrade -inplace -url http://SharePoint_site_address -forceupgrade |
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REFERENCES
For more information about SharePoint, visit the following Microsoft Web site:
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APPLIES TO
| • | Microsoft Office SharePoint Server 2007 |
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| kbbrowsing kbaccounts kberrorsandwarnings kbupgrade kbweb kbexpertiseadvanced kbprb kbtshoot KB953129 |
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