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Article ID: 952773 - Last Review: June 17, 2008 - Revision: 1.0
You receive an NDR message in an Exchange Server 2007 environment when you try to send an e-mail message to an address type that is supported by a fax connector
In a Microsoft Exchange Server 2007 environment, you try to
send an e-mail message to an address type that is supported by a fax connector.
However, the e-mail message cannot be sent successfully. Additionally, you
receive a non-delivery report (NDR) message that resembles the
following:
Delivery has failed to these
recipients or distribution lists:
'<someone>'
<mailto:<someone>@<example.com>>
The recipient's e-mail address was not found in the recipient's e-mail
system. Microsoft Exchange will not try to redeliver this message for you.
Please check the e-mail address and try resending this message, or provide the
following diagnostic text to your system administrator. _____ Sent by
Microsoft Exchange Server 2007 Diagnostic information for administrators:
Generating server: xxxx.com
<someone>@<example.com>>
<mailto:<someone>@<example.com>>
#550 5.1.1 RESOLVER.ADR.RecipNotFound; not found
##
To resolve this problem, disable the third-party e-mail
disclaimer program that is named Exclaimer. To do this, follow these steps:
- Start the Exchange Management Shell.
- At the command prompt, type
disable-transportagent -identity
<servername>-exclaimersmtpagent,
and then press ENTER.
- Type disable-transportagent -identity
<servername>
-exclaimerroutingagent, and then press ENTER.
Note You can verify the status of the Exclaimer program by running the
get-transportagents cmdlet at the command prompt.
The
third-party products that this article discusses are manufactured by companies
that are independent of Microsoft. Microsoft makes no warranty, implied or
otherwise, about the performance or reliability of these
products.
APPLIES TO
- Microsoft Exchange Server 2007 Standard Edition
- Microsoft Exchange Server 2007 Enterprise Edition
| kbexpertiseinter kbtshoot kbprb KB952773 |
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