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Error message when you try to open the Office Customization Tool: "Files necessary to run the Office Customization Tool were not found"
| Article ID | : | 951339 |
| Last Review | : | April 22, 2008 |
| Revision | : | 1.0 |
SYMPTOMS
You use the Office Customization Tool to customize an
installation of the 2007 Microsoft Office system. You try to open the Office Customization Tool by typing the
following command at a command prompt:
setup.exe /admin
When you do this, you may receive the following error
message:
Files necessary to run the Office Customization
Tool were not found. Run Setup from the installation point of a qualifying
product.
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CAUSE
This issue may occur if you do not have a volume-license
version of the 2007 Office system. The Office Customization Tool is available
only with volume-license versions of the 2007 Office system. This tool requires
an Admin folder in the 2007 Office system source image. If the Admin folder
does not exist, you will receive this error message.
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MORE INFORMATION
For more information, click the
following article number to view the article in the Microsoft Knowledge Base:
931401 (http://kbalertz.com/Feedback.aspx?kbNumber=931401/)
How to determine whether you have a retail edition or a volume license edition of a 2007 Microsoft Office suite
For more information about the Office Customization
Tool, visit the following Microsoft Web site:
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APPLIES TO
| • | Microsoft Office Enterprise 2007 |
| • | Microsoft Office Professional 2007 |
| • | Microsoft Office Professional Plus 2007 |
| • | Microsoft Office Small Business 2007 |
| • | Microsoft Office Standard 2007 |
| • | Microsoft Office Access 2007 |
| • | Microsoft Office InfoPath 2007 |
| • | Microsoft Office Excel 2007 |
| • | Microsoft Office OneNote 2007 |
| • | Microsoft Office Outlook 2007 |
| • | Microsoft Office PowerPoint 2007 |
| • | Microsoft Office Project Professional 2007 |
| • | Microsoft Office Project Standard 2007 |
| • | Microsoft Office Publisher 2007 |
| • | Microsoft Office Visio Professional 2007 |
| • | Microsoft Office Visio Standard 2007 |
| • | Microsoft Office Word 2007 |
| • | Microsoft Office SharePoint Designer 2007 |
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