Microsoft Knowledge Base Article
This article contents is Microsoft Copyrighted material.
©2005-©2007 Microsoft Corporation. All rights reserved.
Terms
of Use |
Trademarks
Article ID: 949968 - Last Review: November 20, 2008 - Revision: 1.1
Unified Messaging does not handle the diversion header correctly in Exchange Server 2007 Service Pack 1
In a Microsoft Exchange Server 2007 Service Pack 1 (SP1)
Unified Messaging-enabled environment, you call someone by using an extension
number. If the extension is busy or if the person does not answer, you may hear
the voice mail greeting of this person. However, the call may be automatically
forwarded to a second extension. If the second extension is also busy or if the
second person does not answer, Unified Messaging does not handle the diversion
header correctly. Therefore, you may hear the voice mail greeting of the second
person. This may cause confusion, because you expect to hear the voice mail of
the original person.
To resolve this issue, download and install Update Rollup 5
for Exchange Server 2007 Service Pack 1.
For more information about Update Rollup 5 for Exchange Server 2007 Service Pack 1, see the following Exchange Help topic:
For more information about how to obtain the latest Exchange service pack or update rollup, see the following Exchange Help topic:
For more information, visit the following Microsoft Web
site:
APPLIES TO
- Microsoft Exchange Server 2007 Service Pack 1, when used with:
- Microsoft Exchange Server 2007 Enterprise Edition
- Microsoft Exchange Server 2007 Standard Edition
| atdownload kbfix kbhotfixrollup KB949968 |
Community Feedback System
Very often, it takes hours to solve a problem. Very often, you've looked high
and low, and have tried a lot of solutions. When you finally found it, chances
are, it was because someone else helped you. Here's your chance to give back.
Use our community feedback tool to let others know what worked for you and what
didn't.
Please also understand that the community feedback system is not warranted to be
correct, it's simply a system that we've built to let people try and help each
other. If something in a feedback response doesn't make sense to you, or you're
not comfortable making changes that the feedback talks about (like registry
edits), please consult a professional.
Thank you for using kbAlertz.com Feedback System.
-- Scott Cate
Be the first to leave feedback, to help others about this knowledge base
article.
(Optional) Name
(Optional)
Public URL Or Email
Comments
No
HTML -- Text Only Please