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The customer's telephone number does not appear in an invoice when you print the invoice in Office Accounting or in Small Business Accounting 2006
| Article ID | : | 948218 |
| Last Review | : | April 3, 2008 |
| Revision | : | 2.0 |
SYMPTOMS
When you use the basic template to print an invoice, the customer's telephone number does not appear in the invoice as expected.
This problem occurs in the following products:
| • | Microsoft Office Accounting Professional 2008
|
| • | Microsoft Office Accounting Express 2008
|
| • | Microsoft Office Accounting Professional 2007
|
| • | Microsoft Office Accounting Express 2007
|
| • | Microsoft Office Small Business Accounting 2006 |
RESOLUTION
To resolve this problem, print the invoice by using a Microsoft Office Word template. To do this, follow these steps:
| 1. | Start Office Accounting or Office Small Business Accounting 2006.
|
| 2. | On the Company menu, click Manage Word Templates.
|
| 3. | In the Manage Microsoft Office Word Templates dialog box, click Invoice in the Template types area.
|
| 4. | In the Name column, click a template that you want to use, and then click Modify.
A template appears. The template contains the customer's telephone number.
|
| 5. | Save the template by using a new name in the default folder for templates.
Note The following folders are the default folders for the templates:
| • | In Windows XP, the default folder is one of the following folders, depending on the product that you run:
| • | If you run Microsoft Office Accounting 2008, the C:\Documents and Settings\All Users\Templates\Microsoft Office Accounting 2008\Templates folder is the default folder. | | • | If you run Microsoft Office Accounting 2007, the C:\Documents and Settings\All Users\Templates\Microsoft Office Accounting 2007\Templates folder is the default folder. | | • | If you run Microsoft Small Business Accounting 2006, the C:\Program Files\Microsoft Small Business\Small Business Accounting\Templates folder is the default folder. |
| | • | In Windows Vista, the default folder is one of the following folders, depending on the product that you run:
| • | If you run Microsoft Office Accounting 2008, the C:\Program Data\Microsoft\Windows\Templates\Office Accounting 2008\Templates folder is the default folder. | | • | If you run Microsoft Office Accounting 2007, the C:\Program Data\Microsoft\Windows\Templates\Office Accounting 2007\Templates folder is the default folder. |
|
|
| 6. | Open the invoice. |
| 7. | On the File menu, click Print.
|
| 8. | In the Print dialog box, click Word template in the Print options
area. |
| 9. | Click Templates.
|
| 10. | Click the template that you saved in step 5, and then click Select. |
| 11. | Click OK.
|
APPLIES TO
| • | Microsoft Office Accounting Professional 2008 |
| • | Microsoft Office Accounting Express 2008 |
| • | Microsoft Office Accounting Professional 2007 |
| • | Microsoft Office Accounting Express 2007 |
| • | Microsoft Office Small Business Accounting 2006 |
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