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The Office Activation Assistant does not display a trial activation key when multiple 2007 Office system products are installed

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Microsoft Knowledge Base Article

This article contents is Microsoft Copyrighted material.
©2005-©2007 Microsoft Corporation. All rights reserved. Terms of Use | Trademarks

Article ID: 947542 - Last Review: June 16, 2008 - Revision: 2.0

The Office Activation Assistant does not display a trial activation key when multiple 2007 Office system products are installed

SYMPTOMS

The Microsoft Office Activation Assistant for the 2007 Microsoft Office suites tool does not display a trial activation key in the OEM Key displayed here box when you click Click here to request your Trial Activation key online. Instead, you receive the following message:
The Microsoft Office Activation Assistant has detected more than one version of a 2007 Microsoft Office release installed on your computer. Please go to http://office.microsoft.com/en-us/products/FX101759651033.aspx to select a version and request a trial activation key.

CAUSE

The Office Activation Assistant for the 2007 Microsoft Office suites tool cannot display activation keys if you have multiple 2007 Office system products installed on a single computer.

RESOLUTION

To resolve this issue, follow these steps:
  1. When you receive the message that was listed in the "Symptoms" section, click http://office.microsoft.com/en-us/products/HA101759011033.aspx (http://office.microsoft.com/en-us/products/HA101759011033.aspx) .
  2. After the page opens, click Request a trial activation key online (http://office.microsoft.com/en-us/products/HA101759011033.aspx#1) .
  3. Follow the instructions to obtain a trial activation key.

MORE INFORMATION

The Office Activation Assistant for the 2007 Microsoft Office suites tool is preinstalled on OEM computers together with one or more 2007 Office system products. This tool gives users a simple way to request a trial activation key. This key is required when a 2007 Office application from a preinstalled 2007 Office system product is started for the first time.

You can start the Office Activation Assistant for the 2007 Microsoft Office suites tool by clicking Microsoft Office - 60 Day Trial on the Windows desktop.

APPLIES TO
  • Microsoft Office Professional 2007
  • Microsoft Office Standard 2007
  • Microsoft Office Small Business 2007
  • Microsoft Office Home and Student 2007
  • Microsoft Office Publisher 2007
  • Microsoft Office Accounting Professional 2007
  • Microsoft Office Project Standard 2007
  • Microsoft Office Visio Standard 2007
  • Microsoft Office Visio Professional 2007
  • Microsoft Office OneNote 2007
  • Microsoft Office Live Groove
  • Microsoft Office SharePoint Designer 2007
Keywords: 
kbactivation kbexpertisebeginner kbtshoot kbprb KB947542
       

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