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Article ID: 943617 - Last Review: November 12, 2007 - Revision: 1.0
The attachment is missing when you use Outlook to view an e-mail message in Exchange Server 2003
When you use Microsoft Outlook to view an e-mail message that has an attachment on a computer that is running Microsoft Exchange Server 2003, the text of the message appears. However, the attachment is missing.
This issue occurs if the following conditions are true:
- Sybari Antigen 8.0 for Microsoft Exchange is installed.
- The message format is user-to-user encoding (uuencode).
This issue occurs because Antigen adds a carriage return/line feed (CR/LF) character combination before the BEGIN statement.
To resolve this issue, follow these steps:
- Start the Sybari Client program (SybariClient.exe).
- In Shuttle Navigator, click Settings, and then click General Options.
- In the General Options work panel, click to clear the Bare CR or LF in Mime Headers check box.
- Click Save.
APPLIES TO
- Sybari Antigen 8.0 for Microsoft Exchange
| kbsecurity kbtshoot kbprb KB943617 |
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