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You cannot use the "Password to Open" feature or the "Password to Modify" feature in PowerPoint when you use a mandatory profile to log on to the computer
| Article ID | : | 940790 |
| Last Review | : | December 27, 2007 |
| Revision | : | 2.0 |
SYMPTOMS
When you use a mandatory profile to log on to a computer, you cannot use the "Password to Open" feature or the "Password to Modify" feature in Microsoft PowerPoint 2002, in PowerPoint 2003, and in PowerPoint 2007.
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CAUSE
This problem occurs because Microsoft Office does not control how the mandatory profile manages the encryption. When you use a mandatory profile to log on to a computer, you do not have permission to generate new public keys or new private keys. When you log off the computer, the keys are lost because you do not have permission to permanently modify the profile. Therefore, you do not have access to data that you encrypted.
This problem does not occur in Microsoft Word 97 or in Microsoft Word 2000.
Note Microsoft Word documents use Office-proprietary encryption technology that helps protect Word documents.
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STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
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MORE INFORMATION
For more information about why you cannot access Microsoft encrypted file systems, click the following article number to view the article in the Microsoft Knowledge Base:
243850 (http://kbalertz.com/Feedback.aspx?kbNumber=243850/)
Cannot gain access to Microsoft encrypted file systems
For more information about changes in encryption file properties in Microsoft Office 2003 and in Microsoft Office XP, click the following article number to view the article in the Microsoft Knowledge Base:
290112 (http://kbalertz.com/Feedback.aspx?kbNumber=290112/)
Changes in encryption file properties in Office 2003 and Office 2002
For more information about why cryptographic keys and certificates cannot be used with mandatory profiles, click the following article number to view the article in the Microsoft Knowledge Base:
264732 (http://kbalertz.com/Feedback.aspx?kbNumber=264732/)
Cryptographic keys and certificates cannot be used with mandatory profiles
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APPLIES TO
| • | Microsoft Office PowerPoint 2007 |
| • | Microsoft Office PowerPoint 2003 |
| • | Microsoft PowerPoint 2002 Standard Edition |
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