This article describes the Microsoft Office Access 2003 issues that are fixed in the post-Service Pack 3 hotfix package that is dated November 21, 2007.
This article describes the following items about the hotfix package:
| • | The issues that the hotfix package fixes. |
| • | The prerequisites for installing the hotfix package. |
| • | Whether you must restart the computer after you install the hotfix package. |
| • | Whether the hotfix package is replaced by any other hotfix package. |
| • | Whether you must make any registry changes. |
| • | The files that the hotfix package contains. |
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Issues that the hotfix package fixes
This hotfix package fixes the following issues that were not previously documented in a Microsoft Knowledge Base article:
| • | In Access 2003, you open a record that contains an inserted MIDI Sequence file and then try to play the MIDI file. When you do this, you receive the following error message:
The Operation on the OLE object failed. The OLE server may not be registered.
|
| • | On a computer that is running Windows Vista, you try to use the Access 2003 Back Up Database utility or the Compact and Repair Database utility in an Access 2003 database project. When you do this, Access 2003 crashes. Additionally, you receive the following error messages: Microsoft Office Access has Stopped Working Windows is Checking for a Solution to the Problem Note This problem occurs if the 2007 Microsoft Office system was installed on the computer. |
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Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that this article describes. Apply this hotfix only to systems that are experiencing this specific problem.
To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:
Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:
Prerequisites
There are no prerequisites for installing this hotfix package.
Restart information
You do not have to restart the computer after you apply this hotfix package.
Hotfix replacement information
This hotfix is not replaced by any later hotfix.
Registry information
To use one of the hotfixes in this package, you do not have to make any changes to the registry.
File information
This hotfix may not contain all the files that you must have to fully update a product to the latest build. This hotfix contains only the files that you must have to correct the issues that are listed in this article.
The global version of this hotfix uses a Microsoft Windows Installer package to install the hotfix. The dates and the times for these files are listed in Coordinated Universal Time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time item in Control Panel.
Download information
| File name | File version | File size | Date | Time | Platform |
|---|
| Office2003-kb937560-glb.exe | 11.0.8202.0 | 3,891,256 | 27-Nov-2007 | 00:06 | x86 |
Microsoft Windows Installer .msp file information
| File name | File version | File size | Date | Time | Platform |
|---|
| Msaccess.msp | Not applicable | 88,000,512 | 21-Nov-2007 | 00:37 | Not applicable |
After the hotfix is installed, the global version of this hotfix has the file attributes, or a later version of the file attributes, that are listed in the following table:
| File name | File version | File size | Date | Time | Platform |
|---|
| Msaccess.exe | 11.0.8202.0 | 6,704,136 | 20-Nov-2007 | 03:41 | x86 |
| Msaexp30.dll | 11.0.8153.0 | 136,032 | 17-Jan-2007 | 03:32 | x86 |
Additional notes
| • | For more information about how to install this hotfix, see the Readme.txt file that is included in the hotfix package. |
| • | For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:824684 (http://kbalertz.com/Feedback.aspx?kbNumber=824684/LN/) Description of the standard terminology that is used to describe Microsoft software updates |
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