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Article ID: 936750 - Last Review: June 19, 2008 - Revision: 2.0
Error message when you try to export a list or a report from Accounting Professional or from Accounting Express to Excel 2007: "There was a problem starting Excel"
SYMPTOMS
When you try to export a list or a report from Microsoft Office Accounting Professional or from Microsoft Office Accounting Express to Microsoft Office Excel 2007, you receive the following error message:
There was a problem starting Excel
CAUSE
This problem occurs if Excel 2007 is configured to run in compatibility mode.
RESOLUTION
To resolve this problem, follow these steps:
- Start Excel 2007.
- Click the Microsoft Office Button
Collapse this imageExpand this image
- Click the Save tab, and then click Excel Workbook (*.xlsx) in the Save files in this format list.
- Click OK.
- Exit Excel 2007.
APPLIES TO
- Microsoft Office Accounting Professional 2007
- Microsoft Office Accounting Express 2007
- Microsoft Office Accounting Express 2008
- Microsoft Office Accounting Professional 2008
| kberrmsg kbtshoot kbmbsmigrate kbprb KB936750 |
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