Microsoft Knowledge Base Article
This article contents is Microsoft Copyrighted material.
©2005-©2007 Microsoft Corporation. All rights reserved.
Terms
of Use |
Trademarks
Changes to an Office Open XML Formats file are not saved when you click a hyperlink to open the file
| Article ID | : | 933250 |
| Last Review | : | March 5, 2007 |
| Revision | : | 1.0 |
On This Page
SYMPTOMS
Consider the following scenario:
| • | You install Microsoft Office 2000 or Microsoft Office XP on a computer. |
| • | You install the Microsoft Office Compatibility Pack for Word, Excel, and PowerPoint 2007 File Formats on the computer. |
| • | You have a file that is
saved in an Office Open XML Formats file format. |
| • | The file is hosted on a Web server. |
| • | You open the file from somewhere other than the Web
server. For example, you click a hyperlink in an e-mail message to open the file. Alternatively, you click a hyperlink in another document to open the file. |
After you edit and then save the file, you do not receive an error message. However, when you
click the hyperlink again to open the file, your edits are not
displayed.
Back to the top
CAUSE
When you open the file, Microsoft Internet Explorer starts the appropriate application and then downloads
the file to an incorrect location. Internet Explorer downloads the file to the
Temporary Internet Files folder. Any changes to the file are saved only to the file in the Temporary Internet Files folder. Changes to the file are not saved to the original file on the Web
server.
Back to the top
WORKAROUND
To work around this issue, use one of the following methods.
Back to the top
Method 1
Open the file by clicking the file from a document library.
Back to the top
Method 2
Save the file in a file format that is not an Office Open XML Formats file format. For example, save the file in one of the following file formats:
Back to the top
REFERENCES
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
924074 (http://kbalertz.com/Feedback.aspx?kbNumber=924074/)
How to use earlier versions of Excel, PowerPoint, and Word to open and save files from 2007 Office programs
Back to the top
APPLIES TO
| • | Microsoft Excel 2002 Standard Edition |
| • | Microsoft PowerPoint 2002 Standard Edition |
| • | Microsoft Word 2002 Standard Edition |
| • | Microsoft Excel 2000 Standard Edition |
| • | Microsoft PowerPoint 2000 Standard Edition |
| • | Microsoft Word 2000 Standard Edition |
Back to the top
Community Feedback System
Very often, it takes hours to solve a problem. Very often, you've looked high
and low, and have tried a lot of solutions. When you finally found it, chances
are, it was because someone else helped you. Here's your chance to give back.
Use our community feedback tool to let others know what worked for you and what
didn't.
Please also understand that the community feedback system is not warranted to be
correct, it's simply a system that we've built to let people try and help each
other. If something in a feedback response doesn't make sense to you, or you're
not comfortable making changes that the feedback talks about (like registry
edits), please consult a professional.
Thank you for using kbAlertz.com Feedback System.
-- Scott Cate
Be the first to leave feedback, to help others about this knowledge base
article.
(Optional) Name
(Optional)
Public URL Or Email
Comments
No
HTML -- Text Only Please