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Article ID: 932690 - Last Review: September 29, 2011 - Revision: 3.0
Error message when you try to connect to ESO to play an online game of Age of Empires III: "Account login failed: [103] Account disabled"
When you try to connect to Ensemble Studios Online (ESO) to play an online game of Microsoft Age of Empires III, you may receive the following error message:
Account login failed: [103] Account disabled.
This issue occurs when your ESO account has been banned.
ESO bans accounts if you use explicit or suggestive
language.
For an explanation of
why your account has been banned, contact ESO. To do this, send an e-mail message to the following Ensemble Studios Online e-mail address:
Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.
APPLIES TO
- Microsoft Age of Empires III
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