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Article ID: 925082 - Last Review: October 9, 2006 - Revision: 1.7
The icon is blank when you insert an object or a file into a document, presentation, spreadsheet, or other Microsoft Office file
Consider the following scenario. You insert an object or a
file into a document, presentation, spreadsheet, or other Microsoft Office
2003 or
Microsoft Office XP file. To do this, you use one of
the methods in the following examples:
- You drag a .txt file into an Office file from Windows
Explorer.
- You click Insert, click
Object, and then click Create from File in an
Office program.
In this scenario, the icon for the OLE object that was created
is blank. The Office program only displays a blank picture with
caption.
Note This issue occurs in all Office 2003
and Office XP products, in Microsoft WordPad, and in
third-party products.
This issue occurs because Office uses the
CreateMetaFile function in the Ole32.dll file to obtain the object preview
picture. The
CreateMetaFile function is limited to Windows Metafile Format (WMF) pictures.
Therefore, the picture only contains 16-bit color at most.
Some file types use 32-bit color icons in Windows
XP and in Windows Server 2003. If Windows
uses a 32-bit color schema, the
CreateMetaFile function cannot obtain the appropriate WMF preview picture in the
Ole32.dll file. Therefore, the
CreateMetaFile function returns a blank picture.
Note This issue occurs in any application that uses the
CreateMetaFile function.
To work around this issue, change your color quality
settings to 16-bit color. To do this, follow these steps:
- Right-click the desktop, and then click
Properties.
- On the Settings tab, select Medium
(16 bit) in the Color quality list.
- Click
OK.
- Try to insert the object again.
APPLIES TO
- Microsoft Office Basic Edition 2003
- Microsoft Office Professional Edition 2003
- Microsoft Office Small Business Edition 2003
- Microsoft Office Standard Edition 2003
- Microsoft Office Access 2003
- Microsoft Access 2002 Standard Edition
- Microsoft Excel 2002 Standard Edition
- Microsoft FrontPage 2002 Standard Edition
- Microsoft Office OneNote 2003
- Microsoft Office PowerPoint 2003
- Microsoft PowerPoint 2002 Standard Edition
- Microsoft Office Project Professional 2003
- Microsoft Office Project Standard 2003
- Microsoft Office Publisher 2003
- Microsoft Office Visio Professional 2003
- Microsoft Word 2002
- Microsoft Windows Server 2003, Standard Edition (32-bit x86)
- Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
- Microsoft Windows XP Home Edition
- Microsoft Windows XP Professional
| kbexpertisebeginner kbtshoot kbprb KB925082 |
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