This article describes the Microsoft Office 2003 issue that is fixed in the Office 2003 post-Service Pack 2 hotfix package that is dated April 18, 2006.
This article describes the following items about the hotfix package:
- The issues that the hotfix package fixes.
- The prerequisites for installing the hotfix package.
- Whether you must restart your computer after you install the hotfix package.
- Whether the hotfix package is replaced by any other hotfix package.
- The files that the hotfix package contains.
Issue that the hotfix package fixes
This hotfix package fixes the following issue that not previously documented in a Microsoft Knowledge Base article:
- You install Microsoft Windows XP Service Pack 2 or Microsoft Windows Server 2003 Service Pack 1 on a computer that has hardware-enforced Data Execution Prevention (DEP) enabled. After you do this, you cannot use some of the TIFF Optical Character Recognition (OCR) components in Microsoft Office 2003 Document Imaging (MODI) as part of a document imaging solution. When you try to use the TIFF OCR components in MODI, you may receive the following error message:
OCR was not successful (no text was found) on one or more pages.
Hotfix information
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
Prerequisites
This hotfix is a Microsoft Office 2003 Service Pack 2 hotfix. To install the hotfix, you must have Microsoft Office 2003 Service Pack 2 installed.
For more information about Office 2003 Service Pack 2, click the following article number to view the article in the Microsoft Knowledge Base:
887616Â
(http://kbalertz.com/Feedback.aspx?kbNumber=887616/
)
Description of Office 2003 Service Pack 2
Restart information
You do not have to restart your computer after you apply this hotfix.
Hotfix replacement information
This hotfix is not replaced by any later hotfix.
Registry information
You do not have to create any registry keys or modify any registry keys to use any hotfixes that this package contains.
File information
This hotfix may not contain all the files that you must have to fully update a product to the latest build. This hotfix contains only the files that you must have to correct the issues that this article lists.
The global version of this hotfix uses a Microsoft Windows Installer package to install the hotfix. The dates and times for these files are listed in Coordinated Universal Time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time item in Control Panel.
Download information
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| File name | File version | File size | Date | Time |
|---|
| Office2003-kb918215-glb.exe | 11.0.8022.0 | 1,732,416 | 18-Apr-2006 | 15:06 |
Microsoft Windows Installer .msp file information
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| File name | File version | File size | Date | Time |
|---|
| Ximage3bff.msp | Not Applicable | 7,000,064 | 18-Apr-2006 | 15:05 |
After the hotfix package is installed, the global version of this hotfix package has the file attributes, or later file attributes, that are listed in the following table.
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| File name | File version | File size | Date | Time |
|---|
| Ximage3b.dll | 3.7.5.11 | 1,794,108 | 04-Jan-2006 | 14:19 |
| Xocr3.psp | 3.7.5.17 | 1,949,753 | 04-Jan-2006 | 14:26 |
For more information about how to install this hotfix, see the Readme.txt file that is included in the hotfix package.
For more information about the terminology that is used to describe Microsoft product updates, click the following article number to view the article in the Microsoft Knowledge Base:
824684Â
(http://kbalertz.com/Feedback.aspx?kbNumber=824684/
)
Description of the standard terminology that is used to describe Microsoft software updates
To work around this problem, follow these steps:
- Click Start, click Run, type sysdm.cpl, and then click OK.
- On the Advanced tab, click Settings under Performance.
- On the Data Execution Prevention tab, click Turn on DEP for all programs and services except those I select, and then click Add to add the Microsoft Office Document Imaging program.
Note The Microsoft Office Document Imaging executable file is located at the following path:
C:\Program Files\Common Files\Microsoft Shared\MODI\Version\MSPVIEW.exe
In this path, Version is the version of Office that you are using. For example, if you are using Office 2003, the version is 11.0.
For more information about Data Execution Prevention (DEP), click the following article numbers to view the articles in the Microsoft Knowledge Base:
875352Â
(http://kbalertz.com/Feedback.aspx?kbNumber=875352/
)
A detailed description of the Data Execution Prevention (DEP) feature in Windows XP Service Pack 2, Windows XP Tablet PC Edition 2005, and Windows Server 2003
912923Â
(http://kbalertz.com/Feedback.aspx?kbNumber=912923/
)
How to determine that hardware DEP is available and configured on your computer