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Error message when you try to validate Microsoft Office by using Office Genuine Advantage: "Trial version detected"
| Article ID | : | 918002 |
| Last Review | : | April 25, 2006 |
| Revision | : | 1.4 |
SYMPTOMS
When you try to use Office Genuine Advantage to validate a Microsoft Office product that is listed in the "Applies to" section, validation fails. Additionally, you receive one or both of the following error messages:
Error message 1
Trial version detected
Error message 2
Error code:
0x8018102
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CAUSE
This issue occurs when the product that you are trying to validate is not a full version. The following trial versions are licensed temporarily for evaluation.
Microsoft Office 2003 trial products
| • | Microsoft Office Professional Edition 2003 |
| • | Microsoft Office Standard Edition 2003 |
| • | Microsoft FrontPage 2003 |
| • | Microsoft InfoPath 2003 |
| • | Microsoft OneNote 2003 |
| • | Microsoft Project Standard 2003 |
| • | Microsoft Publisher 2003 |
| • | Microsoft Visio 2003 |
Microsoft Office XP trial products
| • | Microsoft Office XP Professional |
| • | Microsoft Office XP Standard |
| • | Microsoft FrontPage 2002 |
| • | Microsoft Project 2002 |
| • | Microsoft Visio Standard 2002 |
| • | Microsoft Visio Professional 2002 |
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RESOLUTION
To resolve this issue, upgrade the trial version of Office to a full version.
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APPLIES TO
| • | Microsoft Office Professional Edition 2003 |
| • | Microsoft Office Standard Edition 2003 |
| • | Microsoft Office Small Business Management Edition 2006 |
| • | Microsoft Office OneNote 2003 |
| • | Microsoft Office Outlook 2003 with Business Contact Manager |
| • | Microsoft Office PowerPoint 2003 |
| • | Microsoft Office Visio Professional 2003 |
| • | Microsoft Office XP Standard Edition |
| • | Microsoft Access 2002 Standard Edition |
| • | Microsoft Excel 2002 Standard Edition |
| • | Microsoft FrontPage 2002 Standard Edition |
| • | Microsoft Outlook 2002 Standard Edition |
| • | Microsoft PowerPoint 2002 Standard Edition |
| • | Microsoft Project 2002 Professional Edition |
| • | Microsoft Publisher 2002 Standard Edition |
| • | Microsoft Visio 2002 Professional Edition |
| • | Microsoft Visio 2002 Standard Edition |
| • | Microsoft Word 2002 Standard Edition |
| • | Microsoft Office Genuine Advantage |
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| kblicensing kbsetup kbactivation kbtshoot kbexpertisebeginner kbprb KB918002 |
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