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Article ID: 916910 - Last Review: November 14, 2007 - Revision: 2.5
Error message when you start a game: "INSB7.tmp ordinal 6778 not found in MFC42.dll"
SYMPTOMS
When you try to start one of the games that are listed in the "Applies To" section, you receive an error message that resembles the following:
INSB7.tmp ordinal 6778 not found
in MFC42.dll
CAUSE
This issue occurs when one of the following conditions is true:
- Files in the Temp folder are causing a conflict.
- The game files that are installed have been corrupted.
RESOLUTION
To resolve this issue in Microsoft Windows 98 or in Microsoft Windows XP, follow these steps:
- Close all the programs that are running, and then restart the computer.
- Click Start, click Run, type %temp%, and then click
OK.
- On the Edit menu, click Select All.
- On the File menu, click Delete.
- When you are prompted to confirm the
deletion, click Yes.
- Try to start the game. If you receive the error message that is mentioned in the "Symptoms" section, remove the game and then reinstall the game.
To resolve this issue in Windows Vista, follow these steps:
- Close all the programs that are running, and then restart the computer.
- Click Start
Collapse this imageExpand this image
- On the Edit menu, click Select All.
- On the File menu, click Delete.
- When you are prompted to confirm the
deletion, click Yes.
- Try to start the game. If you receive the error message that is mentioned in the "Symptoms" section, remove the game and then reinstall the game.
APPLIES TO
- Microsoft Flight Simulator X Deluxe
- Microsoft Flight Simulator X Standard
- Microsoft Age of Empires III
- Microsoft Age of Empires III : The WarChiefs
- Microsoft Zoo Tycoon 2
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