After you install Microsoft Office 2003 Service Pack 2
(SP2), Microsoft Office Access 2003 may not start as expected. You may receive
a message that is similar to the following:
Please wait
while Windows configures Microsoft Office Professional Edition
2003
The configuration appears to finish as expected, but Access 2003
does not start. When you try to start Access 2003 again, you receive the same
message.
This problem can occur if you use Group Policy to install
Office 2003 SP2 on a per-user basis. When you use Group Policy to install
Office 2003 SP2 on a per-user basis, a registry key may not be updated
correctly.
This problem is corrected in Office 2003 Service Pack 3. To resolve this problem, obtain the latest service pack for Office 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
870924Â
(http://kbalertz.com/Feedback.aspx?kbNumber=870924/
)
How to obtain the latest service pack for Office 2003
To resolve this problem, you can also use one of the following methods.
Method 1: Import the registry key from a computer where Access 2003 starts as expected
To resolve this problem, export a registry key from a computer
where Access 2003 starts as expected. To do this, follow these steps.
Note When you follow these steps, some settings, such as ODBC settings
or time-out settings, may be overwritten on the computer where Access 2003 does
not start.
- On the computer where Access 2003 starts as expected, click
Start, click Run, type
regedit, and then click OK.
- Locate the following registry key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Jet
- Right-click the registry key that you located in step 2,
and then click Export.
- In the Export Registry File dialog box,
specify a location for the exported file, type a file name, click
Selected branch, and then click
Save.
- Copy the file that you created in step 4 to the computer
where Access 2003 does not start as expected.
- On the computer where Access 2003 does not start as
expected, double-click the file that you copied in step 5, and then click
Yes to confirm that you want to add the information to the
Windows registry.
- Click OK.
Method 2: Manually change the registry
To resolve this problem, manually change the registry on the
computer where Access 2003 does not start as expected. To do this, follow these
steps:
- Click Start, click Run,
type regedit, and then click
OK.
- Locate and then click the following registry key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Jet\4.0\Engines\Excel
- In the right pane, right-click win32, and
then click Modify.
- In the Value data box, type the following,
and then click OK:
C:\Program Files\Microsoft Office\OFFICE11\msaexp30.dll
Note This path is for the default location. If the Msaexp30.dll file
is located on another drive or in another folder, use the path of the actual
drive and folder. - Exit Registry Editor, and then start Access
2003.
To work around this problem, use Group Policy to install
Office 2003 SP2 on each computer. For more information about how to deploy
Office 2003 SP2 on each computer, visit the following Microsoft Web site:
Microsoft
has confirmed that this is a problem in the Microsoft products that are listed
in the "Applies to" section.
This problem was first corrected in Office 2003 Service Pack 3.