Microsoft Knowledge Base Article
This article contents is Microsoft Copyrighted material.
©2005-©2007 Microsoft Corporation. All rights reserved.
Terms
of Use |
Trademarks
Article ID: 911371 - Last Review: August 15, 2007 - Revision: 2.1
Error message when you try to add a user account to Accounting Professional 2007 or to Small Business Accounting 2006: "Windows user or group not found"
SYMPTOMS
When you try to add a Microsoft Windows user account to Microsoft Office Accounting Professional 2007 or to Microsoft Office Small
Business Accounting 2006, you receive the following error message:
Windows user or group not found.
CAUSE
This problem occurs if the Windows user account has been renamed since the user account was first added to Accounting Professional 2007 or to Small Business Accounting 2006.
RESOLUTION
To resolve this problem, delete the renamed user account in
Windows. Then, create a new user account.
MORE INFORMATION
Steps to reproduce the problem- In Windows, create a new user account that is named Test.
- Add the user account that you created in step 1 to Accounting Professional 2007 or to Small Business Accounting 2006.
- Remove the user account from Accounting Professional 2007 or from Small Business Accounting 2006.
- In Windows, change the name of the user account to TestTest.
- Try to add the renamed user account to Accounting Professional 2007 or to Small Business Accounting 2006.
APPLIES TO
- Microsoft Office Accounting Professional 2007
- Microsoft Office Small Business Accounting 2006
- Microsoft Office Small Business Management Edition 2006
| kbtshoot kbprb kbmbsmigrate KB911371 |
Community Feedback System
Very often, it takes hours to solve a problem. Very often, you've looked high
and low, and have tried a lot of solutions. When you finally found it, chances
are, it was because someone else helped you. Here's your chance to give back.
Use our community feedback tool to let others know what worked for you and what
didn't.
Please also understand that the community feedback system is not warranted to be
correct, it's simply a system that we've built to let people try and help each
other. If something in a feedback response doesn't make sense to you, or you're
not comfortable making changes that the feedback talks about (like registry
edits), please consult a professional.
Thank you for using kbAlertz.com Feedback System.
-- Scott Cate
Be the first to leave feedback, to help others about this knowledge base
article.
(Optional) Name
(Optional)
Public URL Or Email
Comments
No
HTML -- Text Only Please