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Article ID: 908737 - Last Review: May 8, 2007 - Revision: 1.6
How to troubleshoot incorrect Microsoft Program Guide listings
- When viewing the Microsoft Program Guide the channel listing is missing or incorrect.
- Review the instructions for the Program Guide's setup wizard on pages 31-38 of the Users Guide. Make sure all steps were completed.
- Verify your zip code settings to make sure the correct zip code for your location was entered during the initial setup process.
Note Your zip code is used to provide a list of the cable TV and satellite TV service providers in your location.
- Start the recorder.
- Select Settings, and then select Guide Setup.
- Select Set up TV Signal and Guide, and then select Next.
- Use the numeric keypad on your remote control to enter your zip code or a nearby one, and then select Next.
- Download the latest edition of the Program Guide to your recorder.
- Select Settings, and then select Guide setup.
- Select Get the latest guide listings, and then select Download Now.
- Edit your channel selection to add or remove channels.
- Select Settings, then select Guide Setup, and the select Edit Channels
Note Any channel with a check next to it is a displayed in the Guide.
- To remove a channel from the Guide or add a channel, select the channel, and press OK. You can scroll through the list by using the arrow keys or the CH/PG button on the remote control.
| kbpubtypekc kbtshoot KB908737 |
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