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Article ID: 908543 - Last Review: May 8, 2007 - Revision: 1.5
You receive a "connection error" message when you try to download the Microsoft Program Guide to an LG LRM-519 DVR/DVD Recorder
SYMPTOMS
When you try to download the Microsoft Program Guide to an LG LRM-519 DVR/DVD Recorder, you may receive the following error message:
Connection Error: Check the phone connection and try again.
CAUSE
A connectivity error may have occurred when the recorder was trying to update the following software:
- LG LRM-519 DVR/DVD Recorder software
- Program Guide software
RESOLUTION
To troubleshoot the connectivity error, follow these steps:
- Start the recorder, click Settings, click Systems Information, and then verify the software version on the recorder.
Note As of October 15, 2005, the most recent software version is 1151.
- See the Microsoft Knowledge Base article that describes the software version and connection method of the recorder.
- For the most recent software version with a dial-up (telephone line) connection, click the following article number to view the article in the Microsoft Knowledge Base:
908723Â
(http://kbalertz.com/Feedback.aspx?kbNumber=908723/
)
How to troubleshoot connectivity issues for the LG LRM-519 DVR/DVD Recorder on a dial-up connection
- For the most recent software version with a broadband (cable modem or DSL) connection, click the following article number to view the article in the Microsoft Knowledge Base:
908742Â
(http://kbalertz.com/Feedback.aspx?kbNumber=908742/
)
How to troubleshoot broadband connectivity issues for the LG LRM-519 DVR/DVD Recorder
- For an earlier software version with a dial-up (telephone line) connection, click the following article number to view the article in the Microsoft Knowledge Base:
908729Â
(http://kbalertz.com/Feedback.aspx?kbNumber=908729/
)
How to troubleshoot software updates for the LG LRM-519 DVR/DVD Recorder on a dial-up connection
- For an earlier software version with a broadband (cable modem or DSL) connection, click the following article number to view the article in the Microsoft Knowledge Base:
908732Â
(http://kbalertz.com/Feedback.aspx?kbNumber=908732/
)
How to troubleshoot software updates for the LG LRM-519 DVR/DVD Recorder on a broadband connection
| kbpubtypekc kbtshoot KB908543 |
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