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Article ID: 905530 - Last Review: January 16, 2007 - Revision: 1.5
FIX: When you create a database or a table, an error occurs and Access unexpectedly closes in Office Access 2003 or in Access 2002
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SYMPTOMS
When you create a database or a table in Microsoft Office
Access 2003 or in Microsoft Access 2002, an error occurs in Msaccess.exe and
Access unexpectedly closes. When this problem occurs, you may receive the
following error message:
Access has encountered a problem
and needs to close. We are sorry for the inconvenience.
If you were in the
middle of something, the information you were working on might be
lost.
Please tell Microsoft about this problem.
We have created an
error report that you can send to help us improve Access. We will treat this
report as confidential and anonymous.
To see what data this error report
contains, click here.
When you view the data that the error report
contains, the following error-signature information appears depending on the
version of Access that you are using.
Collapse this tableExpand this table
| Application Name | Application Version | Module
Name | Module Version | Offset |
| Msaccess.exe | 11.0.6355.0 | Msaccess.exe | 11.0.6355.0 | 000fb140 |
| Msaccess.exe | 11.0.5614.0 | Msaccess.exe | 11.0.5614.0 | 000ef3ba |
| Msaccess.exe | 10.0.6501.0 | Msaccess.exe | 10.0.6501.0 | 000a0338 |
| Msaccess.exe | 10.0.4302.0 | Msaccess.exe | 10.0.4302.0 | 000b96aa |
| Msaccess.exe | 10.0.3409.0 | Msaccess.exe | 10.0.3409.0 | 000a3785 |
| Msaccess.exe | 10.0.2627.1 | Msaccess.exe | 10.0.2627.1 | 000cb4f5 |
| Msaccess.exe | 10.0.2616.0 | Msaccess.exe | 10.0.2616.0 | 000be1e5 |
Additionally, when you create a database, you may receive the
following error messages in Access:
Workgroup
Administrator couldn't create the workgroup information file. Make sure you
have specified a valid path and file name, that you have adequate permissions
to create the file, and you have enough disk space on the destination drive.
(-3100)
Microsoft Access couldn't find the
file: File Name
CAUSE
The Jet Expression Service .dll file, Msjtes40.dll, is not
correctly registered. This problem may occur if a non-Microsoft product has
tried to install a copy of the Jet database engine to a custom folder and has
registered that version of the Msjtes40.dll file.
RESOLUTION
To resolve this problem, you must manually register the
correct version of the Msjtes40.dll file. To do this, follow these steps:
- Click Start, click Run,
type, regsvr32.exe C:\Windows\System32\msjtes40.dll, and
then click OK.
- When registration finishes, click OK.
MORE INFORMATION
Steps to reproduce the problem
Scenario 1
- Log on to the computer by using a restricted user
account.
- Start Access.
- Try to create a database.
Scenario 2
- Log on to the computer by using an administrator user
account.
- Start Access.
- Create a database.
- Create a table in the database by using the Table Wizard.
- Try to enter data into the table.
In both these scenarios, you may receive the error message that
is mentioned in the "Symptoms" section.
The
Windows Error
Reporting dialog box appears when an error occurs that causes a
program to unexpectedly close. The dialog box includes a button to send the
information about the error to Microsoft. Microsoft gathers information about
this kind of error in a database to try to identify the cause. For more
information about the Microsoft Data Collection policy, visit the following
Microsoft Web site:
APPLIES TO
- Microsoft Office Access 2003
- Microsoft Access 2002 Standard Edition
| kbbug kberrmsg kbinfo kbocabucket KB905530 |
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