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KBAlertz.com: (899357) - Describes the appropriate method for obtaining Microsoft Business Solutions articles in the Microsoft Knowledge Base.

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Microsoft Knowledge Base Article

This article contents is Microsoft Copyrighted material.
©2005-©2007 Microsoft Corporation. All rights reserved. Terms of Use | Trademarks




Article ID: 899357 - Last Review: April 28, 2008 - Revision: 4.1

How to access Knowledge Base content for Microsoft Business Solutions products

INTRODUCTION

Microsoft Business Solutions Knowledge Base articles are available only to those customers who have purchased the appropriate support contract and who have a valid account for the Microsoft Business Solutions PartnerSource Web site or to the Microsoft Business Solutions CustomerSource Web site. The More Information section describes the correct way to access Knowledge Base content for all products that are listed in the Applies To section of this article.

Note Microsoft Business Solutions - CRM provides limited content on the public Microsoft Knowledge Base Web site. To access additional Microsoft CRM content, use the instructions in the More Information section.

MORE INFORMATION

To obtain Knowledge Base articles for Microsoft Business Solutions products, you must visit the support page of one of the following Microsoft Web sites:

If you are a Microsoft Business Solutions Partners, visit the following Web site:
Microsoft Business Solutions PartnerSource (https://mbs.microsoft.com/partnersource)
If you are a Microsoft Business Solutions customer, visit the following Web site:
Microsoft Business Solutions CustomerSource (https://mbs.microsoft.com/customersource)
To log on to either of these Web sites, you must have a valid Microsoft Passport Network account. If you have not previously used your Passport Network account to log on to the PartnerSource Web site or to the CustomerSource Web site, click the following link for instructions:
https://mbs.microsoft.com/downloads/public/viapassport.doc (https://mbs.microsoft.com/downloads/public/viapassport.doc)

APPLIES TO
  • Microsoft CRM 3.0
  • Microsoft CRM 1.2
  • Microsoft Business Solutions CRM 1.0
  • Microsoft Retail Management System Headquarters 1.3
  • Microsoft Retail Management System Headquarters 1.2
  • Microsoft Retail Management System Headquarters 1.1
  • Microsoft Retail Management System Headquarters 1.0
  • Microsoft Business Solutions Small Business Manager 6.2
  • Microsoft Business Solutions Small Business Manager 7.5
  • Microsoft Dynamics AX 3.0
  • Microsoft Business Solutions–C5 3.0
  • FRx Financial Reporter 6.5
  • Microsoft Business Solutions for Analytics–FRx 6.7 Desktop
  • Microsoft Business Solutions–Great Plains 7.5
  • Microsoft Business Solutions–Great Plains 8.0
  • Navision Attain 3.6
  • Microsoft Business Solutions–Navision 3.70
  • Microsoft Dynamics NAV 4.0
  • Microsoft Business Solutions–Solomon 5.5
  • Microsoft Business Solutions–Solomon 6.0
  • Microsoft Business Solutions–XAL 3.5
  • Navision Axapta 2.5
  • Navision Attain 3.01
  • Microsoft Business Solutions Point of Sale 1.0
  • Navision Financials 2.65
  • Navision XAL 2.6
  • Navision XAL 3.1
  • Microsoft Business Solutions Small Business Financials North America Edition 8.0
  • Microsoft Business Solutions Small Business Manager 7.0
  • Microsoft Great Plains Solomon IV 4.50
  • Microsoft Great Plains Solomon IV 5.0
  • Microsoft Business Solutions–Great Plains Enterprise Reporting
  • Microsoft Retail Management System Store Operations 1.3
  • Microsoft Retail Management System Store Operations 1.2
  • Microsoft Retail Management System Store Operations 1.1
  • Microsoft Retail Management System Store Operations 1.0
Keywords: 
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