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You receive an error message when you try to use Windows Messenger 5.1 or earlier to connect to a computer that is running Office Live Communications Server

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Microsoft Knowledge Base Article

This article contents is Microsoft Copyrighted material.
©2005-©2007 Microsoft Corporation. All rights reserved. Terms of Use | Trademarks

Article ID: 899152 - Last Review: September 16, 2005 - Revision: 1.1

You receive an error message when you try to use Windows Messenger 5.1 or earlier to connect to a computer that is running Office Live Communications Server

SYMPTOMS

When you try to use Microsoft Windows Messenger to connect to a computer that is running Microsoft Office Live Communications Server, the connection does not work. Additionally, you receive the following error message:
407 Proxy Authentication Required
This symptom occurs if the following conditions are true:
  • You are running Windows Messenger version 5.1 or earlier.
  • The Microsoft Internet Security and Acceleration (ISA) Server-based proxy computer does not use Basic authentication.

CAUSE

This problem occurs because Windows Messenger 5.1 and earlier do not support proxy authentication through an ISA Server-based computer that does not use Basic authentication.

WORKAROUND

To work around this problem, configure the ISA Server-based computer to use Basic authentication.

APPLIES TO
  • Microsoft Windows Messenger 4.0
  • Microsoft Windows Messenger 4.5
  • Microsoft Windows Messenger 4.6
  • Microsoft Windows Messenger 4.7
  • Microsoft Windows Messenger 5.0
  • Microsoft Windows Messenger 5.1
Keywords: 
kberrmsg kbauthentication kbtshoot kbprb KB899152
Retired KB ArticleRetired KB Content Disclaimer
This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.
       

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