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Article ID: 898894 - Last Review: September 1, 2005 - Revision: 1.1
The Live Communications Server 2005 console unexpectedly quits when the administrator clicks the Users node under the "Live Communications Server 2003" node
SYMPTOMS
The Microsoft Live Communications Server 2005 console unexpectedly quits when the administrator clicks the
Users node
under the
Live Communications Server 2003 node.
CAUSE
This problem can occur if Microsoft Live Communications
Server 2005 Administration Tools is installed on a computer that already has Microsoft Live Communications
Server 2003 Administration Tools installed.
The Live Communications Server 2003
Windows Management Instrumentation (WMI) provider does not load correctly when
the Live Communications Server 2005 Administration Tool is installed. This
problem does not occur if the WMI provider loads correctly.
RESOLUTION
To resolve this problem, restart the WMI provider.
To do this, follow these steps:
- Click Start, click Run,
type services.msc /s in the Open box, and then click
OK.
- In the Service window, right-click
Windows Management Instrumentation.
- Click Restart.
STATUS
Microsoft
has confirmed that this is a problem in the Microsoft products that are listed
in the "Applies to" section.
APPLIES TO
- Microsoft Office Live Communications Server 2003
- Microsoft Office Live Communications Server 2005 Enterprise Edition
- Microsoft Office Live Communications Server 2005 Standard Edition
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