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Microsoft Knowledge Base Article

This article contents is Microsoft Copyrighted material.
©2005-©2007 Microsoft Corporation. All rights reserved. Terms of Use | Trademarks




Article ID: 897069 - Last Review: August 26, 2006 - Revision: 2.4

Description of the Office XP post-Service Pack 3 hotfix package: April 4, 2005

Hotfix ImageHotfix Download Available
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On This Page

SUMMARY

Microsoft has released the Office XP post-Service Pack 3 hotfix package for Microsoft Office XP. This article describes the following information about the hotfix package:
  • Issue that the hotfix package fixes
  • Prerequisites for installing the hotfix package
  • Information about whether you must restart your computer after you install the hotfix package
  • Information about whether the hotfix package is replaced by any other hotfix package
  • Information about whether you must make any registry changes to use one or more of the hotfixes in the package
  • Files that the hotfix package contains

INTRODUCTION

This article describes the Office XP issues that are fixed in the Office XP post-Service Pack 3 hotfix package that is dated April 4, 2005.

Issues that the hotfix package fixes

This hotfix package fixes the following issues that were not previously documented in a Microsoft Knowledge Base article:
  • When you insert a bitmap image that contains a foreground image and a background image, the background image may be split and rotated.
  • When you print a document that contains a grayscale image to a color printer, the image may not print. This problem may occur when the following conditions are true:
    • The printer is set to print the document in color.
    • You set a color to be transparent in the image.
  • When you insert a .tif image in a document, a blank picture frame may appear in the document instead of the .tif image. This problem may occur if the .tif image contains a CMYK profile.

MORE INFORMATION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

  • The optimized version of this hotfix is a post-Office XP Service Pack 3 (SP3) hotfix. To install this version of the hotfix, you must have Office XP SP3 installed. For more information about Office XP SP3, click the following article number to view the article in the Microsoft Knowledge Base:
    832671  (http://kbalertz.com/Feedback.aspx?kbNumber=832671/ ) Description of Microsoft Office XP Service Pack 3
  • The optimized version of this hotfix requires Microsoft Windows Installer 2.0 or a later version. For more information about the Windows Installer requirement, click the following article number to view the article in the Microsoft Knowledge Base:
    330537  (http://kbalertz.com/Feedback.aspx?kbNumber=330537/ ) Office XP updates and patches released after September 2002 may require Windows Installer 2.0
  • The full-file version of this hotfix is also the administrative version of this hotfix. You can install this version of the hotfix on a computer that is running Office XP Service Pack 2 (SP2). However, we have tested this hotfix on a computer that is running Office XP SP3 more extensively than we have on a computer that is running Office XP SP2. If you install this hotfix on a computer that is running Office XP SP2, some file conflicts may occur. We support this configuration, but we do not recommend it.

Restart information

You do not have to restart your computer after you install this hotfix.

Hotfix replacement information

This hotfix is not replaced by any later hotfix.

Registry information

You do not have to create or modify any registry keys to use any hotfixes that this package contains.

Hotfix file information

This hotfix contains only those files that are required to correct the issues that this article lists. This hotfix may not contain all the files that you must have to fully update a product to the latest build.

The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date          Time    Size         File name
   --------------------------------------------------------------------------
   04-Apr-2005   22:57   11,064,320   Sharedff.msp (full-file/administrative)
   04-Apr-2005   20:28    4,365,312   Sharedop.msp (optimized)
After you install the hotfix, the global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table.
   Date          Time    Version       Size        File name
   ---------------------------------------------------------
   10-Sep-2004   21:11   10.0.6731.0     105,152   Ietag.dll        
   02-Apr-2005   15:01   10.0.6758.0   9,796,288   Mso.dll
Note For more information about how to install this hotfix, see the Readme.txt file that is included in the package.

REFERENCES

For more information about the terminology that Microsoft uses for software that is corrected after it is released, click the following article number to view the article in the Microsoft Knowledge Base:
824684  (http://kbalertz.com/Feedback.aspx?kbNumber=824684/ ) Description of the standard terminology that is used to describe Microsoft software updates

APPLIES TO
  • Microsoft Office XP Professional
  • Microsoft Office XP Developer Edition
  • Microsoft Office XP Standard Edition
  • Microsoft Office XP Small Business Edition
  • Microsoft PowerPoint 2002 Standard Edition
  • Microsoft Word 2002 Standard Edition
Keywords: 
kbautohotfix kbqfe kbhotfixserver kbgraphic kbprint kbbug kbfix kbhotfixrollup kbofficexppostsp3fix KB897069
       

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