Microsoft Knowledge Base Email Alertz
All KB/RSS Links  |  Hot Kb!  |  New Kb!  |  Scott Cate  |  FAQ / KB  |  Web Hosting  |  Unsubscribe  

KBAlertz.com: (890295) - Describes a problem that may occur if you accept a new Whiteboard session without first closing the previous Whiteboard session.

Receive Microsoft Knowledge Base articles by E-Mail?

Every night we scan the Microsoft Knowledge Base. If technologies you're interested in are updated, we'll send you an e-mail. You only get one e-mail a day, and only when new articles are added.
Click here to create a
FREE account
Already have an account?
[Click here to Login]

Search KbAlertz

Advanced Search

Webmasters
Put kbAlertz on your website.
[ Click Here for more! ]





ASP.NET 3.5 Web Hosting with Windows 2008 and SQL 2008: Click Here!
Discount ASP.NET Hosting
ASP.NET 2.0 and 3.5
Windows2008 and SQL2008
US and UK Hosting
KBAlertz referrals get
** SIX MONTHS FREE **

Community Site


We Send hundreds of thousands of emails using ASP.NET Email

ASP.NET 3.5 Web Hosting with Windows 2008 and SQL 2008: Click Here!
Discount ASP.NET Hosting
ASP.NET 2.0 and 3.5
Windows2008 and SQL2008
US and UK Hosting
KBAlertz referrals get
** SIX MONTHS FREE **



Mentioned In







Microsoft Knowledge Base Article

This article contents is Microsoft Copyrighted material.
©2005-©2007 Microsoft Corporation. All rights reserved. Terms of Use | Trademarks



Article ID: 890295 - Last Review: June 30, 2005 - Revision: 2.1

Windows NetMeeting unexpectedly quits after you accept a Whiteboard session in Windows Messenger

View products that this article applies to.

SYMPTOMS

In Microsoft Windows Messenger 5.0 or in Microsoft Windows Messenger 5.1, you may experience one of the following symptoms. These symptoms occur after you do the following:
  1. You click Accept in response to an invitation from a Windows Messenger contact to participate in a Whiteboard session.
  2. Then, you click No when you are prompted to save an existing Whiteboard session.
The symptoms that occur are as follows:
  • If your computer is running Microsoft Windows XP, you receive the following error message:
    Windows NetMeeting has encountered a problem and needs to close. We are sorry for the inconvenience.
    In this scenario, after you click Send Error Report or Don't Send when you receive the error message, you cannot participate in a Whiteboard session or in an Application Sharing session with the Windows Messenger contact.
  • If your computer is running Microsoft Windows 2000, you receive the following error message:
    conf.exe has generated errors and will be closed by Windows. You will need to restart the program.

    An error log is being created.
    In this scenario, after you click OK, you cannot participate in a Whiteboard session or in an Application Sharing session with the Windows Messenger contact.
Back to the top

CAUSE

This problem occurs when all the following conditions are true:
  • A Windows Messenger contact (User A) invites you to participate in a Whiteboard session.
  • You click Accept in Windows Messenger to accept the invitation to the Whiteboard session.
  • User A modifies the contents of the Whiteboard window, and then User A clicks Stop Collaboration in Windows Messenger to quit the Whiteboard session.
  • User A clicks No when the following message appears:
    Do you want to save your current Whiteboard contents?
  • User A again invites you to participate in a Whiteboard session.
  • You click Accept in Windows Messenger to accept the invitation to the Whiteboard session.
  • You click No when following message appears:
    Do you want to save your current Whiteboard contents?
In this scenario, an access violation error occurs in Microsoft Windows NetMeeting.
Back to the top

WORKAROUND

To work around this problem, both you and User A must sign out of Windows Messenger and then sign in again.
Back to the top

STATUS

Microsoft has confirmed that this is a problem in Windows NetMeeting.
Back to the top
APPLIES TO
  • Microsoft Office Live Communications Server 2005 Enterprise Edition
  • Microsoft Office Live Communications Server 2005 Standard Edition
  • Microsoft Office Live Communications Server 2003
  • Microsoft Windows Messenger 5.1
  • Microsoft Windows Messenger 5.0
  • Microsoft NetMeeting 1.0 Standard Edition
Back to the top
Keywords: 
kbbug kbnofix kbtshoot kbprb KB890295
Back to the top
        

Community Feedback System

Very often, it takes hours to solve a problem. Very often, you've looked high and low, and have tried a lot of solutions. When you finally found it, chances are, it was because someone else helped you. Here's your chance to give back. Use our community feedback tool to let others know what worked for you and what didn't.

Please also understand that the community feedback system is not warranted to be correct, it's simply a system that we've built to let people try and help each other. If something in a feedback response doesn't make sense to you, or you're not comfortable making changes that the feedback talks about (like registry edits), please consult a professional.

Thank you for using kbAlertz.com Feedback System.

-- Scott Cate

Be the first to leave feedback, to help others about this knowledge base article.

(Optional) Name
(Optional) Public URL Or Email
Comments
No HTML -- Text Only Please

 



Copyright © 2002-2007 KBALERTZ.COM.  All Rights Reserved. Terms / Privacy. Discount ASP.NET Hosting