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Article ID: 888697 - Last Review: March 30, 2007 - Revision: 2.2 You may receive the "Word was unable to open the data source" error message when you try to mail merge to Word by using an Access parameter query in Microsoft AccessOn This PageINTRODUCTIONWhen you try to mail merge to Microsoft Word 2002 or a later
version by using a parameter querty from Microsoft Access 2002 or a later version of Access, you may receive the
following error message: Word was unable to open the data
source. MORE INFORMATIONYou receive the error message that is mention in the "Introduction" section because you are trying to mail merge
by using Microsoft Open Database Connectivity (ODBC). The following steps demonstrate the mail merge process. The following steps
use a new Word document. However, you can revise the steps to use an existing
Word mail merge document. To mail merge with a parameter query, we recommend
that you use dynamic data exchange (DDE). The following steps are general steps that tell you how to mail merge
with a parameter query. Word 2002 or Word 2003- Start Word.
- On the Tools menu, click
Options.
- On the General tab, click to select the
Confirm conversion at Open check box, and then click
OK.
Note This lets you select the appropriate mail merge method. - Create a new blank document.
- On the Tools menu, point to
Letters and Mailings, and then click Mail
Merge.
- In the Mail Merge pane, click one of the following document types under Select
document type:
- Letters
- E-mail messages
- Envelopes
- Labels
- Directory
Note The following steps use the Letters document type as an
example. - In the Mail Merge pane, click
Next Starting document.
Note The active document becomes the main document. - In the Mail Merge pane, click
Next Select recipients.
- In the Mail Merge pane, click Browse under
Use an existing list.
- In the Select Data Source dialog box,
click your Access database in the Look in box, and
then click Open.
- In the Confirm Data Source dialog box,
click MS Access Databases via DDE (*.mdb, *.mde), and then
click OK.
- In the Microsoft Access dialog box, click the
Queries tab, and then click your query.
- In the Mail Merge Recipients dialog box, click
OK.
- In the Mail Merge pane, click
Next Write your letter.
- Write your letter, and then add your query data.
- In the Mail Merge pane, click
Next Preview your letters.
Note You are supposed to see a new document appear with the data from your
query. - In the Mail Merge pane, click
Next Complete the merge to continue with the mail
merge.
Word 2007- Start Word.
- Click the Microsoft Office Button, and then click Word Options.
- Click the Advanced tab, click to select the Confirm file format conversion on open check box in the General area, and then click OK.
Note This option enables you to select the appropriate mail merge method. - Create a new blank document.
- On the Mailings tab, click Start Mail Merge, and then click Step by Step Mail Merge Wizard.
- In the Mail Merge pane, click one of the following document types under Select
document type:
- Letters
- E-mail messages
- Envelopes
- Labels
- Directory
Note The following steps use the Letters document type as an
example. - In the Mail Merge pane, click
Next Starting document.
Note The active document becomes the main document. - In the Mail Merge pane, click
Next Select recipients.
- In the Mail Merge pane, click Browse under
Use an existing list.
- In the Select Data Source dialog box,
click your Access 2007 database file (.accdb), and
then click Open.
- In the Confirm Data Source dialog box,
click the Show all check box, click MS Access Databases via DDE (*.mdb, *.mde), and then
click OK.
- In the Microsoft Access dialog box, click the
Queries tab, and then click your query.
- In the Mail Merge Recipients dialog box, click
OK.
- In the Mail Merge pane, click
Next Write your letter.
- Write your letter, and then add your query data.
- In the Mail Merge pane, click
Next Preview your letters.
Note You expect to see a new document appear with the data from your
query. - In the Mail Merge pane, click
Next Complete the merge to continue with the mail
merge operation.
REFERENCES
For additional information about using an Access connection to
Word, click the following article numbers to view the articles in the Microsoft Knowledge Base:
813989Â
(http://kbalertz.com/Feedback.aspx?kbNumber=813989/
)
You receive a Word could not re-establish a DDE connection error message in Word 2003
211193Â
(http://kbalertz.com/Feedback.aspx?kbNumber=211193/
)
Queries not available when using Access database
211353Â
(http://kbalertz.com/Feedback.aspx?kbNumber=211353/
)
Mail merge stops responding when you use an Access parameter query
214183Â
(http://kbalertz.com/Feedback.aspx?kbNumber=214183/
)
How to use mail merge with an Access parameter query in Word 2000
APPLIES TO- Microsoft Office Access 2007
- Microsoft Office Access 2003
- Microsoft Access 2002 Standard Edition
- Microsoft Office Word 2007
- Microsoft Office Word 2003
- Microsoft Word 2002
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