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Article ID: 873231 - Last Review: October 17, 2007 - Revision: 1.7
Content that you encode by using the Windows Media Video 9 Screen codec in Producer 2003 is not as sharp and as clear as content that was encoded by using the Windows Media Video 7 Screen codec in Producer 2002
SYMPTOMS
After you upgrade to Microsoft Producer for Microsoft Office
PowerPoint 2003, any content that you encode by using the Microsoft Windows
Media Video 9 Screen codec is not as sharp and as clear as content that was
encoded by using the Windows Media Video 7 Screen codec in Microsoft Producer
for PowerPoint 2002.
RESOLUTION
A supported fix is now available from Microsoft, but it is
only intended to correct the problem that is described in this article. If you
are not experiencing this specific problem, you do not have to upgrade your
existing version of Producer 2003.
Note The fix for Microsoft Producer 2003 is designed to increase the
visual quality of any new content that you capture. The visual quality of any
content that you capture before you install the fix is not improved and you
must recapture this content by using the updated version of Producer 2003 to
see any improvement in the visual quality of the captured content.
The
following update is available for download from the Producer 2003 Product
Information Web page. Visit the following Microsoft Web site, click
Download Producer 2003, and then follow the instructions that
appear on the screen:
After the update version of Producer has been installed, your version of Producer should be 2.0.1389.0. To check the version number, click A
bout Microsoft Producer on the
Help menu.
STATUS
Microsoft
has confirmed that this is a problem in the Microsoft products that are listed
in the "Applies to" section.
MORE INFORMATION
For
additional information about how to update the Windows Media Video 9 Screen
codec, click the following article number to view the article in the Microsoft
Knowledge Base:
837171Â
(http://kbalertz.com/Feedback.aspx?kbNumber=837171/
)
FIX: Images in content appear less
clear after you upgrade to Windows Media Video 9 Screen codec
APPLIES TO
- Microsoft Producer for Microsoft Office PowerPoint 2003
| kbtshoot kbupgrade kbvideo kbprb KB873231 |
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