When you use the SMS Administrator console to delete a child
site from a parent site in Microsoft Systems Management Server (SMS) 2003 and
in SMS 2.0, other child sites that belong to the same parent site are
unexpectedly removed.
This problem may occur because of the timing of events in
the SMS site hierarchy. If a change is made to the site control file for the
site that you want to delete, and then that change is processed immediately
before the deletion of that child site, this problem may occur.
SMS 2003 service pack information
To resolve this problem, obtain the latest service pack for Systems Management Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
885643Â
(http://kbalertz.com/Feedback.aspx?kbNumber=885643/
)
How To obtain the latest Systems Management Server 2003 service pack
Systems Management Server 2003 hotfix information
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
Prerequisites
No prerequisites are required.
Restart requirement
You do not have to restart your computer after you apply this
hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Systems Management Server 2003
Date Time Version Size File name
----------------------------------------------------------
25-Dec-2003 12:55 2.50.2726.147 1,740,800 Basesvr.dll
25-Dec-2003 12:55 2.50.2726.147 233,472 Hman.dll
06-Aug-2000 09:51 2000.80.194.0 274,489 Ntwdblib.dll
23-Feb-2003 10:05 2.0.1493.5011 855,312 Preinst.exe
Systems Management Server 2003 Service Pack 1
Date Time Version Size File name
-------------------------------------------------------------------------------
24-Oct-2004 23:20 2.50.3174.1165 1,765,376 Basesvr.dll
24-Oct-2004 23:20 2.50.3174.1165 237,568 Hman.dll
19-Aug-2005 08:44 2.50.3174.1165 844,520 Sms2003-sp1-kb872772-x86-enu.exe
24-Dec-2003 22:30 2.50.2726.154 40,960 Smsse.dll
Systems Management Server 2.0 hotfix information
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
Prerequisites
To apply this hotfix, you must have SMS 2.0 Service Pack 4 (SP4) installed on the computer.
Restart requirement
You do not have to restart your computer after you apply this
hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
----------------------------------------------------------
02-May-2002 00:20 2.0.1493.4227 1,587,104 Basesvr.dll
15-Sep-2001 11:00 2.0.1493.4000 82,064 Cmprov.dll
01-May-2002 22:10 2.0.1493.4213 91,536 Colleval.dll
01-May-2002 12:05 2.0.1493.4105 121,440 Compmgr.exe
02-May-2002 00:20 2.0.1493.4227 109,936 Hman.dll
06-Aug-2000 09:51 2000.80.194.0 274,489 Ntwdblib.dll
23-Feb-2003 10:05 2.0.1493.5011 855,312 Preinst.exe
To work around this problem, wait 24 hours for the SMS site
hierarchy to correct itself. The SMS site hierarchy will correct itself when
the deleted child site sends a heartbeat control file to the parent site.
For additional information about what occurs when you use the SMS
Administrator console to delete a child site, see the "More Information"
section.
Microsoft
has confirmed that this is a problem in the Microsoft products that are listed
in the "Applies to" section. This problem was first corrected in Systems Management Server 2003 Service Pack 2.
When a child site is deleted from the SMS Administrator
console, the child site is deleted from the parent site database. The child
site is not removed from the child site server. The child site remains fully
operational.
The SMS hierarchy will correct itself within 24 hours
when the deleted child site sends a heartbeat site control file to the parent
site. When the parent site receives this file from the child site, the deleted
child site entry in the parent site database is replaced. After the deleted
child site database entry is replaced, the hierarchy will appear as expected in
the SMS Administrator console.
Note When the deleted entry in the parent site database is replaced,
additional site replication traffic will occur because the child site will
replicate all client and software distribution information to its parent
site.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684Â
(http://kbalertz.com/Feedback.aspx?kbNumber=824684/
)
Description of the standard terminology that is used to describe
Microsoft software updates