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You cannot sign in to Passport Network to play online games
| Article ID | : | 839110 |
| Last Review | : | November 14, 2007 |
| Revision | : | 2.8 |
SYMPTOMS
When you try to sign in to a Microsoft Passport Network site
such as Microsoft Zone.com, or when you try to sign in to a Passport Network site
to play an online game of Microsoft Age of Mythology, you cannot sign
in.
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CAUSE
This issue may occur if the Passport Network servers are
offline.
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RESOLUTION
To resolve this issue, determine if there are any issues
with the Passport Network servers. To do this, follow these steps:
| 1. | Visit the following Microsoft Web site: |
| 2. | Click Microsoft Passport Network. |
If there are no issues with the Passport Network servers, try to
play the game again. If you experience the same issue, there may be other
reasons for the issue.
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MORE INFORMATION
For additional information about how to
troubleshoot online games, click the following article number to view the
article in the Microsoft Knowledge Base:
819836 (http://kbalertz.com/Feedback.aspx?kbNumber=819836/)
Games: How to troubleshoot multiplayer issues
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APPLIES TO
| • | Microsoft Age of Mythology |
| • | Microsoft Age of Mythology Gold |
| • | Microsoft Age of Mythology: The Titans |
| • | MSN Games |
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