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You receive the "Unknown error occurred while retrieving country information" error message when you try to create an online account for Age of Mythology
| Article ID | : | 837870 |
| Last Review | : | November 14, 2007 |
| Revision | : | 2.5 |
SYMPTOMS
When you try to create an online account on the Ensemble
Studios Online multiplayer site from Microsoft Age of Mythology, you may
experience either of the following symptoms:
| • | You cannot select the country. |
| • | You receive the following error message:
Unknown error occurred while retrieving country
information. |
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CAUSE
This behavior occurs if your regional options are not set to
English (United States).
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RESOLUTION
To resolve this behavior, follow these
steps.
Note Because there are several versions of Microsoft Windows, the
following steps may be different on your computer. If they are, see your
product documentation to complete these steps.
| 1. | Click Start, and then click
Control Panel. |
| 2. | Click Date, Time, Language and Regional
Options. |
| 3. | Click Regional and Language
Options. |
| 4. | On the Regional Options tab, under
Standards and formats select English (United
States). |
| 5. | Click OK. |
| 6. | Start Age of Mythology, and then create the
account. |
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APPLIES TO
| • | Microsoft Age of Mythology |
| • | Microsoft Age of Mythology Gold |
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smallie
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Reported as Irrelevant
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| Written:
2/7/2005 4:58 PM |
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Ian
- lurcherdoc NOSPAM-AT-NOSPAM aol.com
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Reported as Irrelevant
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| Written:
5/14/2005 8:15 AM |
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chris
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| Written:
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