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Article ID: 830044 - Last Review: December 3, 2007 - Revision: 2.7
Macintosh users cannot connect to Outlook Web Access (OWA) when OWA is hosted on Windows Small Business Server 2003
When you use Microsoft Internet Explorer for Mac to connect
to an installation of Microsoft Outlook Web Access (OWA) that is hosted on
Microsoft Windows Small Business Server 2003, you may receive the following
error message:
The identity certificate is invalid.
This issue occurs because the Windows Small Business Server
Configure E-Mail and Internet Connection Wizard (sometimes known as CEICW)
configures OWA to require Secure Sockets Layer (SSL) connections, and SSL
connections require a security certificate. The Configure E-Mail and Internet
Connection Wizard creates a generic certificate that Internet Explorer for Mac
does not recognize.
To resolve this issue, apply a trusted certificate to the
Web site. To do this, obtain and configure a certificate from a trusted
Internet security provider by using the Configure E-Mail and Internet
Connection Wizard. To do so, follow these steps:
- On the computer that is running Windows Small Business
Server, click Start, point to All programs,
and then click Server Management.
- Expand Standard Management, click
To Do List, and then click Connect to the
Internet.
- Follow the steps in the wizard. Use the appropriate setting
for Network Firewall and Exchange, and then in the Web Server
Certificate dialog box, click Use a Web server certificate
from a trusted authority.
- Click Browse to locate the certificate.
- Click More Information in this window for
additional help with using certificates.
To work around this issue, use an alternative Web browser to
connect to OWA. For example, if you are running Mac OS X, use Apple Safari 1.2
or Netscape 7.1. If you are running Mac OS 9, use Netscape 7.02. These browsers
will recognize the certificate that the Configure E-Mail and Internet
Connection Wizard creates.
For more information about Apple Safari
1.2, visit the following Apple Computer Web site:
For more information about Netscape 7.x, visit the following
Netscape Communications Web site:
The
third-party products that this article discusses are manufactured by companies
that are independent of Microsoft. Microsoft makes no warranty, implied or
otherwise, regarding the performance or reliability of these products.
Microsoft provides third-party contact information to help you find technical
support. This contact information may change without notice. Microsoft does not
guarantee the accuracy of this third-party contact information.
APPLIES TO
- Microsoft Windows Small Business Server 2003 Premium Edition
- Microsoft Windows Small Business Server 2003 Standard Edition
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