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You receive an "Internal Error" error message when you try to save your photo story project in Plus! Photo Story
| Article ID | : | 829910 |
| Last Review | : | December 5, 2007 |
| Revision | : | 1.3 |
SYMPTOMS
When you try to save a photo story project that you created
in Microsoft Plus! Photo Story, you may receive an error message that is
similar to the following:
Internal
Error.
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CAUSE
This issue may occur if you do not have sufficient random
access memory (RAM) in your computer, or if the paging file is not large enough
to process the number of photos in your photo story project.
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WORKAROUND
To work around this issue, increase the RAM in your
computer. You must have at least 128 megabytes (MB) of RAM in your computer to
use Microsoft Plus! Photo Story.
You can also try to increase the
size of your virtual memory paging file. To change the size of the virtual
memory paging file, you must be logged on as an administrator or a member of
the Administrators group. If your computer is connected to a network, network
policy settings may also prevent you from completing this procedure. To change
the size of the virtual memory paging file, follow these steps:
| 1. | Click Start, click Control
Panel, click Performance and Maintenance, and then
click System. |
| 2. | Click the Advanced tab, and then under
Performance, click Settings . |
| 3. | Click the Advanced tab, and then under
Virtual memory, click Change. |
| 4. | Under Drive [Volume Label], click the
drive that contains the paging file that you want to change. |
| 5. | Under Paging file size for selected drive,
click Custom size, type a new paging file size in megabytes
(MB) in the Initial size (MB), or Maximum size (MB) box, click
Set, and then click OK three
times. |
Typically when you increase the paging file size, you do not
have to restart your computer.
Notes| • | To have Microsoft Windows select the best paging file size,
click System managed size. The recommended minimum size is
equivalent to 1.5 times the amount of RAM on your system, and 3 times that
figure for the maximum size. Example, if you have 256 MB of RAM, the minimum
size would be 384, the maximum size would be 1152. |
| • | For best performance, do not set the initial size to less
than the minimum recommended size under the total paging file size for all
drives. The recommended size is equivalent to 1.5 times the amount of RAM on
your system. Generally, it is a good idea to leave the paging file at its
recommended size, although you might increase its size if you regularly use
programs that require a lot of memory. |
| • | Microsoft strongly recommends that you do not disable or
delete the paging file. |
For additional information about how to increase the
size of your paging file, click the following article number to view the
article in the Microsoft Knowledge Base:
308417 (http://kbalertz.com/Feedback.aspx?kbNumber=308417/)
How to set performance options in Windows XP
Note A large paging file will not compensate for a computer that does
not have sufficient RAM.
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APPLIES TO
| • | Microsoft Plus! Digital Media Edition |
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