Microsoft Knowledge Base Email Alertz

(828995) - When you try to use Windows Plus! Photo Story to create a video CD, you may receive the following message when there is a blank disk in the CD-RW drive or the DVD-RW drive: Please Insert Blank Disk

Search KbAlertz

Advanced Search

Receive Microsoft Knowledge Base articles by E-Mail?

Every night we scan the Microsoft Knowledge Base. If technologies you're interested in are updated, we'll send you an e-mail. You only get one e-mail a day, and only when new articles are added.

Click here to create a
FREE account
Already have an account?
[Click here to Login]











Microsoft Knowledge Base Article

This article contents is Microsoft Copyrighted material.
©2005-©2007 Microsoft Corporation. All rights reserved. Terms of Use | Trademarks

Article ID: 828995 - Last Review: November 11, 2003 - Revision: 1.0

Plus! Photo Story Cannot Detect Blank Media

SYMPTOMS

When you try to use Windows Plus! Photo Story to create a video CD, you may receive the following message when there is a blank disk in the CD-RW drive or the DVD-RW drive:
Please Insert Blank Disk

CAUSE

This behavior may occur if you have Ahead Software's Nero Burning ROM software running on your computer.

WORKAROUND

To work around this behavior, quit all instances of Nero Burning ROM and Nero Image Drive before you try to create a Video CD.

MORE INFORMATION

For information about how to contact Ahead Software, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:
65416  (http://kbalertz.com/Feedback.aspx?kbNumber=65416/ ) Hardware and Software Third-Party Vendor Contact List, A-K

60781  (http://kbalertz.com/Feedback.aspx?kbNumber=60781/ ) Hardware and Software Third-Party Vendor Contact List, L-P

60782  (http://kbalertz.com/Feedback.aspx?kbNumber=60782/ ) Hardware and Software Third-Party Vendor Contact List, Q-Z
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

APPLIES TO
  • Microsoft Plus! Digital Media Edition
Keywords: 
kbprb KB828995
Retired KB ArticleRetired KB Content Disclaimer
This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.
       

Community Feedback System

Very often, it takes hours to solve a problem. Very often, you've looked high and low, and have tried a lot of solutions. When you finally found it, chances are, it was because someone else helped you. Here's your chance to give back. Use our community feedback tool to let others know what worked for you and what didn't.

Please also understand that the community feedback system is not warranted to be correct, it's simply a system that we've built to let people try and help each other. If something in a feedback response doesn't make sense to you, or you're not comfortable making changes that the feedback talks about (like registry edits), please consult a professional.

Thank you for using kbAlertz.com Feedback System.

-- Scott Cate