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Plus! Photo Story Cannot Detect Blank Media
This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.| Article ID | : | 828995 |
| Last Review | : | November 11, 2003 |
| Revision | : | 1.0 |
SYMPTOMS
When you try to use Windows Plus! Photo Story to create a video CD,
you may receive the following message when there is a blank disk in the CD-RW drive or the DVD-RW drive:
Please Insert Blank Disk
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CAUSE
This behavior may occur
if you have Ahead Software's Nero Burning ROM software running on your computer.
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WORKAROUND
To work around this behavior, quit all
instances of Nero Burning ROM and Nero Image Drive before you try to create a Video CD.
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MORE INFORMATION
For information about how to contact Ahead Software, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:
65416 (http://kbalertz.com/Feedback.aspx?kbNumber=65416/)
Hardware and Software Third-Party Vendor Contact List, A-K
60781 (http://kbalertz.com/Feedback.aspx?kbNumber=60781/)
Hardware and Software Third-Party Vendor Contact List, L-P
60782 (http://kbalertz.com/Feedback.aspx?kbNumber=60782/)
Hardware and Software Third-Party Vendor Contact List, Q-Z
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
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APPLIES TO
| • | Microsoft Plus! Digital Media Edition |
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