When you (as a project manager) try to update changes to an
Enterprise Resource in a project plan from Microsoft Project Web Access (PWA),
and you do not have permissions in Microsoft Project Server to Edit Enterprise
Resource Data, you might receive a message from Microsoft Project Web Access
that the procedure is a success. However, the changes do not save in the
project plan.
This problem may occur if the resource that you have to
update is an Enterprise Resource. This procedure requires that the user who is
performing the update have permissions in Microsoft Project Server to use the
Edit Enterprise Resource Data feature or the confirmation message appears, but
the changes do not save. Similarly, rate, calendar and resource property
changes are also affected by this behavior.
Service Pack Information
This problem is corrected in Project 2002 Service Pack
1.
To resolve this problem, obtain the latest
service pack for Project 2002. For additional information, click the following
article number to view the article in the Microsoft Knowledge Base:
867829Â
(http://kbalertz.com/Feedback.aspx?kbNumber=867829/
)
How to obtain the latest Microsoft Project 2002 service pack
Hotfix Information
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
The global version of this
fix has the file attributes (or later) that are listed in the following table.
The dates and times for these files are listed in coordinated universal time
(UTC). When you view the file information, it is converted to local time. To
find the difference between UTC and local time, use the
Time
Zone tab in the Date and Time tool in Control Panel.
Date Time Size File name
----------------------------------------------
19-Feb-2003 06:20 8,958,976 Project10.msp
After the hotfix is installed, the following files will have the
listed attributes or later:
Date Time Version Size File name
--------------------------------------------------------------
22-May-2002 22:37 10.0.4109.0 7,445,320 Owc10.dll
18-Oct-2002 03:23 10.0.2002.1017 909,824 Pj10od10.dll
19-Feb-2003 00:24 10.0.2003.218 254,464 Pj10tm10.dll
28-Jan-2003 05:08 10.0.2003.127 4,108,800 Pjoledb.dll
28-Jan-2003 05:08 10.0.2003.127 10,101,248 Winproj.exe To work around this problem, depends on how the security
settings are configured for the project managers. The project managers may not
have permissions to modify the Enterprise Resources in the Enterprise Resource
pool. If this scenario is true, then the
nonworking time
change must be sent to the designated Resource Manager who has
permissions to check out the corresponding resource and make the appropriate
changes to that particular resource's calendar.
- Open the Enterprise Resource Pool, and check out the
assigned resource.
- Process the nonworking time updates from Project Web Access
(PWA) and when you receive the prompt, select and update the Checked-out
Enterprise Resources file.
- Save the Enterprise Resource Pool, and then close the
Enterprise Resource Pool.
Note For individual project plans to reflect the update to the
Enterprise Resource, you must check out, save and then republish each
plan.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
This problem was first corrected in Project
2002 Service Pack 1.
The fix in this article only corrects the behavior
described in the Symptoms section and provides a message that alerts the user
that the user does not have the permissions that they must have for the update
of nonworking time to occur.