When you print to an HP LaserJet 8550 or an HP LaserJet 4500
printer in Microsoft PowerPoint, you may experience the following issues:
- Pictures that have transparency and that overlap print
incorrectly.
- Picture fills that have transparency do not follow the
shape, and print as a square or as a rectangle.
- Some pictures that you recolor print with the original
color.
- Some metafiles that you rotate print unrotated.
- Some Portable Network Graphics (PNG) files that have
transparent regions print incorrectly.
These issues occur if you use either the Windows Printer
Control Language (PCL) driver for HP LaserJet 8550, for HP LaserJet 4500, or if
you use the HP PostScript printer driver for the same two
printers.
To work around these issues, use different drivers with your
HP LaserJet printer.
Method 1: Download the new PCL printer driver
If you use the Windows version of the HP LaserJet 8550 or 4500
PCL printer driver, download the latest HP PCL printer driver. To do so, visit
the following HP Web site:
Type
the model name of printer that you use, press ENTER, and then click the
hyperlink that corresponds to your model of printer. The appropriate download
page will appear.
Method 2: Switch to the Windows PostScript driver
If you are running Microsoft Windows 2000 or Microsoft Windows XP,
install the Windows PostScript driver version for your printer.
For additional information about how to install this
Windows PostScript driver, click the following article number to view the
article in the Microsoft Knowledge Base:
282842Â
(http://kbalertz.com/Feedback.aspx?kbNumber=282842/EN-US/
)
HOW TO: Install a Printer Driver Locally for a Remote Printer in Windows
- For the HP LaserJet 4500 printer, use the HP C
LaserJet 4500-PS driver.
- For the HP LaserJet 8550 printer, use the HP Color
LaserJet 8550-PS driver.
If you are running Microsoft Windows 98 or Microsoft
Windows Millennium Edition, install the Adobe 4.5.2 PostScript printer driver.
To download the Adobe PostScript printer driver, visit the following Adobe Web
site:
Follow
the installation instructions to install the driver and to configure it to work
with your printer.
Microsoft provides third-party contact information to help you find technical
support. This contact information may change without notice. Microsoft does not
guarantee the accuracy of this third-party contact information.
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.